Part-Time Community Care Intake & Coordination Officer

Alpine Health; Alpine Shire; On-site; AUD 54,000 - 61,000; Part time

Benefits offered by this job

Competitive remuneration

5 weeks annual leave + extra week for

Holiday swap for religious day

Employee Assistance Program (EAP)

Support for diverse workforce

Job summary

Alpine Health is seeking a Community Care Intake Officer based in Myrtleford to coordinate and triage CHSP referrals and interfacing with NDIS programs. You will support timely access to services, prioritise clients by risk, and deliver a client-centred intake aligned with My Aged Care and Alpine Health models.

The role handles intake, screening, and initial assessments, develops care plans, and coordinates referrals while maintaining compliant records and liaising with clients and providers.

Qualifications

• Experience in intake, triage, and processing referrals.
• Knowledge of My Aged Care and CHSP guidelines is preferred.
• Ability to prioritise clients by clinical risk and service demand.

Responsibilities

• Manage all incoming referrals via My Aged Care and other referral pathways
• Undertake intake, screening, and initial assessments to determine client eligibility and needs
• Prioritise referrals based on clinical risk, vulnerability, and service capacity
• Develop initial care plans and service task lists aligned to client goals
• Coordinate service commencement and referrals to internal and external providers
• Maintain accurate and compliant client records within relevant systems (e.g. Uniti/My Aged Care)
• Liaise with clients, carers, families, and service providers to ensure coordinated care
• Monitor waitlists and support equitable access to services
• Contribute to continuous improvement, compliance, and service reporting requirements

Job description

Alpine Health is seeking a Community Care Intake Officer based in Myrtleford to coordinate and triage CHSP referrals and interfacing with NDIS programs. You will support timely access to services, prioritise clients by risk, and deliver a client-centred intake aligned with My Aged Care and Alpine Health models.

The role handles intake, screening, and initial assessments, develops care plans, and coordinates referrals while maintaining compliant records and liaising with clients and providers.