Part-Time Branch Member Consultant — Help Members

HCF Australia; Hobart; On-site; AUD 34,000 - 48,000; Part time

Benefits offered by this job

Flexible working arrangements

50% subsidy on hospital/Extras cover

18 weeks parental leave

Mental health and wellbeing programs

Job summary

HCF Australia is seeking a Branch Member Consultant in Hobart to help guide members in choosing health cover. This part-time role requires in‑branch customer contact, some Saturdays, and a one‑week Sydney training block.

You’ll join a values‑driven not-for-profit health fund offering development, family-friendly leave, and flexible work options. Based at the Modbury branch with training in Sydney, you’ll combine face‑to‑face and phone guidance to support members while maintaining accurate member

Qualifications

• Experience in needs-based selling and customer service.
• Ability to quickly learn and navigate computer systems.
• Strong rapport-building and collaborative skills.
• Flexible with hours, including some Saturdays.

Responsibilities

• Sell health, life and other insurance products face-to-face and by phone.
• Resolve member issues beyond expectations.
• Keep membership data accurate and up-to-date.

Skills

Needs-based selling

Customer service

CRM systems

Teamwork

Adaptability

Tools

CRM software

Job description

HCF Australia is seeking a Branch Member Consultant in Hobart to help guide members in choosing health cover. This part-time role requires in‑branch customer contact, some Saturdays, and a one‑week Sydney training block.

You’ll join a values‑driven not-for-profit health fund offering development, family-friendly leave, and flexible work options. Based at the Modbury branch with training in Sydney, you’ll combine face‑to‑face and phone guidance to support members while maintaining accurate member