Branch Member Consultant: Needs-Based Sales & Service

The Hospitals Contribution Fund Of Australia Limited; Bayside; On-site; AUD 66,000 - 77,000; Full time

Benefits offered by this job

Flexible working arrangements

50% subsidy on HCF hospital and/or 0-?

Family-friendly certified employer

18 weeks of parental leave

Mental health and wellbeing programs

Discounts on HCF products and Fitness

Eyecare product discounts

Job summary

The Hospitals Contribution Fund Of Australia Limited in Pagewood, NSW, is seeking a Branch Member Consultant. You will be the face of Australia’s largest not-for-profit health fund, guiding members to make informed healthcare choices and delivering outstanding service in person and by phone.

This full-time role involves face-to-face and telephonic needs-based selling, with training at head office, flexible leave, and ongoing coaching to help you grow your skills in a collaborative team

Qualifications

• Experience in needs-based selling.
• Background in customer service environments.
• Ability to build rapport quickly.
• Able to grasp complex computer systems.
• Thrive in a collaborative team environment.
• Adaptable to evolving work practices.

Responsibilities

• Embrace face-to-face and telephone needs-based selling across our health, life and other insurance products.
• Opportunities to broaden business development skills within the local community.
• Resolve members’ problems beyond expectations.
• Maintain accurate membership information per policies and procedures.

Skills

Needs-based selling

Customer service

Rapport building

Complex computer systems

Team collaboration

Adaptability

Job description

The Hospitals Contribution Fund Of Australia Limited in Pagewood, NSW, is seeking a Branch Member Consultant. You will be the face of Australia’s largest not-for-profit health fund, guiding members to make informed healthcare choices and delivering outstanding service in person and by phone.

This full-time role involves face-to-face and telephonic needs-based selling, with training at head office, flexible leave, and ongoing coaching to help you grow your skills in a collaborative team