Member Health Advisor - In-Branch & Needs-Based Sales

The Hospitals Contribution Fund Of Australia Limited; Tweed Heads; On-site; AUD 66,000 - 90,000; Full time

Benefits offered by this job

Flexible working arrangements

50% subsidy on covers

Family-friendly certified employer

18 weeks parental leave

Mental health programs and wellbeing

Discounts on insurance and partner gym

Job summary

The Hospitals Contribution Fund Of Australia Limited (HCF) Tweed Heads branch is hiring a Branch Member Consultant. This full-time role focuses on needs-based health and life insurance sales, delivering a caring, member-centred service.

You will work with a supportive team, receive ongoing coaching, and participate in one training week at our Sydney Head Office with travel arranged. Flexible leave and work-life balance are valued at HCF.

Qualifications

• Experience in needs-based selling and customer service.
• Ability to learn and navigate complex computer systems.
• Strong communication and rapport-building skills.

Responsibilities

• Sell face-to-face and over the phone based on member needs.
• Resolve member issues beyond expectations.
• Maintain accurate membership information following policies.

Skills

Needs-based selling

Customer service

Relationship building

Team collaboration

Tech proficiency

Tools

CRM systems

Microsoft Office

Job description

The Hospitals Contribution Fund Of Australia Limited (HCF) Tweed Heads branch is hiring a Branch Member Consultant. This full-time role focuses on needs-based health and life insurance sales, delivering a caring, member-centred service.

You will work with a supportive team, receive ongoing coaching, and participate in one training week at our Sydney Head Office with travel arranged. Flexible leave and work-life balance are valued at HCF.