In-Branch Member Care & Sales Consultant – Grow Impact

HCF; Sydney; On-site; AUD 55,000 - 85,000; Full time

Benefits offered by this job

Family & Friends day

Flexible leave days

Training and coaching

Job summary

HCF in Pagewood, Sydney is hiring a Branch Member Consultant to help members choose health insurance solutions that fit their needs. You’ll use a needs-based selling approach and build lasting relationships through face-to-face and phone conversations.

The role is full-time in a supportive team, with Saturday shifts 1–2 per month and training at the Sydney CBD Head Office. You’ll grow sales and service skills while delivering member-centric outcomes.

Qualifications

• Experience in customer service or sales.
• Ability to meet sales targets.
• Willingness to learn new systems and processes.

Responsibilities

• Face-to-face needs-based selling of health, life, and other insurance products.
• Resolve members' problems beyond expectations.
• Maintain accuracy of membership information in accordance with policies.

Skills

Customer service

Sales

Relationship building

Needs-based selling

Communication

Job description

HCF in Pagewood, Sydney is hiring a Branch Member Consultant to help members choose health insurance solutions that fit their needs. You’ll use a needs-based selling approach and build lasting relationships through face-to-face and phone conversations.

The role is full-time in a supportive team, with Saturday shifts 1–2 per month and training at the Sydney CBD Head Office. You’ll grow sales and service skills while delivering member-centric outcomes.