Part-Time Banking Service & Solutions Advisor

People First Bank; Adelaide; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Uniform allowance

Recognition program

Learning & development

Employee benefits platform

Banking & insurance discounts

Wellbeing support

Health insurance discounts

Volunteer leave

Job summary

People First Bank is hiring a Customer Service Consultant at the West Lakes branch. You will greet customers, handle transactions, and guide them through digital banking options, helping them achieve their financial goals. No banking experience? Training is provided to set you up for success.

The role offers flexible hours across a 4-week roster, with 15–32 hours per week and potential branch support in nearby areas. A welcoming team environment awaits.

Qualifications

• Can communicate with empathy and clarity
• Genuinely enjoy helping people by providing positive customer service experiences
• Have cash-handling experience
• Feel comfortable learning new digital systems
• Bring experience in customer service

Responsibilities

• Assist customers with their transactional needs and enquiries, making it easy for them to bank with us
• Engage in quality in-depth conversations to help identify the right solutions to suit our customer’s individual needs
• Build deep and meaningful relationships with our customers to assist them in achieving their long-term financial goals and where appropriate, initiate referrals to our lending specialists
• Support our customers on how to utilise digital services to enhance their banking experience
• Prioritise and complete tasks accurately and efficiently
• Navigate multiple contemporary systems and software programs
• Be part of a collaborative team and contribute to a successful branch environment.

Job description

People First Bank is hiring a Customer Service Consultant at the West Lakes branch. You will greet customers, handle transactions, and guide them through digital banking options, helping them achieve their financial goals. No banking experience? Training is provided to set you up for success.

The role offers flexible hours across a 4-week roster, with 15–32 hours per week and potential branch support in nearby areas. A welcoming team environment awaits.