Part-Time Banking Concierge & Customer Advisor

People'S Choice; Darwin; On-site; AUD 36,000 - 47,000; Part time

Benefits offered by this job

Corporate uniform allowance

Shine recognition program

Learning and development opportunities

Employee benefits platform

Job summary

People First Bank is seeking a Customer Service Consultant for its Casuarina Branch in Australia. The role is a flexible part-time position with 15–32 hours per week on a rotating roster.

You will assist customers with transactions, guide them through digital services, and build long-term relationships to support their financial journeys. The role emphasizes empathetic service, ongoing training, and collaboration within a friendly branch team.

Qualifications

• Empathy and clear communication
• Experience in customer service
• Cash handling experience
• Comfortable learning new digital systems
• Willingness to work in a branch environment

Responsibilities

• Assist customers with transactional needs and enquiries in-branch
• Engage in conversations to identify suitable financial solutions
• Build relationships and refer to lending specialists when appropriate
• Support customers in using digital services
• Navigate multiple banking systems and software
• Work collaboratively within a branch team

Skills

Customer service

Cash handling

Digital banking

Tools

CRM systems

Job description

People First Bank is seeking a Customer Service Consultant for its Casuarina Branch in Australia. The role is a flexible part-time position with 15–32 hours per week on a rotating roster.

You will assist customers with transactions, guide them through digital services, and build long-term relationships to support their financial journeys. The role emphasizes empathetic service, ongoing training, and collaboration within a friendly branch team.