Part-Time Banking Support Consultant – Flexible Hours

People'S Choice; City of Mount Gambier; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Uniform allocation

Shine recognition program

Learning & development opportunities

Employee rewards platform

Employee banking benefits

Wellbeing initiatives

Health insurance discounts

Volunteer leave

Job summary

People First Bank is seeking a Customer Service Consultant to welcome customers in our Naracoorte branch and deliver high-quality service. You will help customers with transactions, discuss suitable solutions, and guide them through digital services in a flexible 15–32 hour per week schedule.

Training will be provided to build confidence across our South/East Adelaide region. We value empathy, clear communication, and a proactive approach to meet branch goals.

Qualifications

• Experience in customer service is essential.
• Cash-handling experience is required.
• Willingness to learn new digital systems and adapt to changes.

Responsibilities

• Assist customers with transactional needs and enquiries.
• Engage in in-depth conversations to identify right solutions.
• Build relationships to support customers' long-term financial goals and referrals.
• Support customers in using digital banking services.
• Prioritise and complete tasks accurately and efficiently.
• Navigate multiple systems and software programs to serve customers.
• Be part of a collaborative branch team to drive performance.

Skills

Cash handling

Empathy

Digital systems

Customer service

Communication

Tools

CRM systems

Job description

People First Bank is seeking a Customer Service Consultant to welcome customers in our Naracoorte branch and deliver high-quality service. You will help customers with transactions, discuss suitable solutions, and guide them through digital services in a flexible 15–32 hour per week schedule.

Training will be provided to build confidence across our South/East Adelaide region. We value empathy, clear communication, and a proactive approach to meet branch goals.