Part-Time Banking Experience Consultant — Flexible Hours

Bank Australia Limited; Moe; On-site; AUD 27,000 - 34,000; Part time

Benefits offered by this job

Flexible working options

Competitive salary

14% super

24/7 free counselling

Free flu vaccinations

Discounted gym memberships

Study assistance

Paid parental leave

Volunteer leave

Bereavement leave

Gender affirmation leave

Family violence leave

Bonus annual leave

Job summary

Bank Australia invites applications for a permanent part-time Customer Service Consultant to work in our Moe branch. The role is 0.5 FTE across five days a fortnight and requires a self-motivated, team-oriented approach with excellent communication skills.

Providing exceptional customer service to meet banking needs, you will assist with cash deposits/withdrawals, educate on online banking and the Bank Australia APP, and help open business accounts while promoting our range of financial products.

Qualifications

• Customer service experience essential.
• Confidence in building strong relationships with customers.
• Strong written, verbal and interpersonal skills.
• Ability to set priorities and work under pressure.

Responsibilities

• Provide exceptional customer service face to face and over the phone.
• Assist in developing long-term relationships through branch transactions including deposits, withdrawals and account openings.
• Educate customers on online banking and Bank Australia App.
• Identify opportunities to promote financial products and services.
• Represent Bank Australia positively in line with its social and environmental strategies.

Job description

Bank Australia invites applications for a permanent part-time Customer Service Consultant to work in our Moe branch. The role is 0.5 FTE across five days a fortnight and requires a self-motivated, team-oriented approach with excellent communication skills.

Providing exceptional customer service to meet banking needs, you will assist with cash deposits/withdrawals, educate on online banking and the Bank Australia APP, and help open business accounts while promoting our range of financial products.