Part-Time Banking Concierge | Help Customers Grow Finances

Commonwealth Bank; Sydney; On-site; AUD 34,000 - 40,000; Part time

Job summary

Commonwealth Bank is seeking a Customer Service Representative for the Broadway Shopping Centre Branch in Sydney. This entry-level, part-time position (25 hours per week) focuses on delivering a seamless customer experience and handling everyday banking queries.

You will respond to customer needs, process transactions, demonstrate banking technology, and contribute to a strong risk-aware culture in a busy retail environment. Training will be provided to help you grow in banking.

Qualifications

• Passion for customer service and helping others.
• Ability to communicate clearly and professionally.
• Willingness to learn banking processes and tools.

Responsibilities

• Respond to customers' transactional banking needs and provide a seamless service.
• Process transactions including deposits, withdrawals, bank cheques, transfers and CommFX.
• Assist with Cash/ATM procedures.
• Educate customers on in-branch technology and digital banking options.
• Adhere to bank processes and reconcile transactions while upholding risk controls.

Job description

Commonwealth Bank is seeking a Customer Service Representative for the Broadway Shopping Centre Branch in Sydney. This entry-level, part-time position (25 hours per week) focuses on delivering a seamless customer experience and handling everyday banking queries.

You will respond to customer needs, process transactions, demonstrate banking technology, and contribute to a strong risk-aware culture in a busy retail environment. Training will be provided to help you grow in banking.