Part-Time Banking Concierge & Customer Care Pro

Baptistcare Nsw/Act - Aged Care; Sydney; Presencial; AUD 33.000 - 44.000; Tempo parcial

Benefícios oferecidos por esta vaga

Mortgage product discounts

Culture, Lifestyle and Wellbeing leave

Learning and development opportunities

Community volunteering initiatives

Resumo da vaga

Westpac in Sydney seeks a Customer Service Officer to welcome customers and assist with everyday banking needs. You will guide them to the right specialists for Home Loans or Business Banking, and help tailor solutions for their financial wellbeing.

You will handle cash, explain digital platforms like online banking and our mobile app, and work within regulatory guidelines. The role is part-time with training and development opportunities.

Qualificações

• Customer service experience in a front-line role.
• Numerical accuracy for cash handling and transactions.
• Willingness to learn new banking procedures and technologies.
• Energetic personality with a passion for helping people.
• Ability to stay calm in challenging situations.

Responsabilidades

• Assist customers with banking transactions including cash deposits and withdrawals.
• Maintain accurate cash handling and ensure end-of-day balancing.
• Educate customers on digital platforms such as online banking and our mobile app.
• Identify opportunities to improve customers’ financial wellbeing through tailored solutions.
• Ensure compliance with regulatory requirements and internal policies.

Conhecimentos

Customer service

Numerical skills

Adaptability

Resilience

Ferramentas

Digital banking platforms

Online banking

Descrição da vaga

Westpac in Sydney seeks a Customer Service Officer to welcome customers and assist with everyday banking needs. You will guide them to the right specialists for Home Loans or Business Banking, and help tailor solutions for their financial wellbeing.

You will handle cash, explain digital platforms like online banking and our mobile app, and work within regulatory guidelines. The role is part-time with training and development opportunities.