Part-Time Banking & Financial Wellness Advisor

St.George Bank; Manly; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Employee mortgage rates

Culture leave

Volunteer opportunities

Job summary

Westpac is hiring a Customer Service Officer for a Max-Term 18 month part-time role at our Manly branch. You will welcome customers, handle banking transactions, and guide them to the right specialists for Home Loans or Business Banking.

Training and ongoing support will help you grow within the bank. You’ll work 25 hours per week, across Monday to Friday 11:15am - 4:45pm, with opportunities to engage in community volunteering and employee programs.

Qualifications

• Customer Service Experience: ideally in a customer-facing role
• Numerical skills: proficient with cash handling and financial transactions
• Energetic personality with a genuine passion for helping people
• Resilience: stay calm and composed in challenging situations
• Adaptability: quick to learn new banking procedures and technologies

Responsibilities

• Assist customers with banking transactions including cash deposits and withdrawals
• Maintain accurate cash handling and end-of-day balancing
• Educate customers on digital platforms (online banking and mobile app)
• Identify opportunities to improve customers' financial wellbeing through tailored solutions
• Ensure compliance with regulatory requirements and internal policies

Skills

Customer service

Numerical skills

Energetic personality

Resilience

Adaptability

Job description

Westpac is hiring a Customer Service Officer for a Max-Term 18 month part-time role at our Manly branch. You will welcome customers, handle banking transactions, and guide them to the right specialists for Home Loans or Business Banking.

Training and ongoing support will help you grow within the bank. You’ll work 25 hours per week, across Monday to Friday 11:15am - 4:45pm, with opportunities to engage in community volunteering and employee programs.