Part-Time Aged Care Admin & Reception Officer

Uniting NSW & ACT; Nambucca Heads; On-site; AUD 34,000 - 48,000; Part time

Benefits offered by this job

Salary packaging

Wellbeing programs

Retail discounts

Referral program

Fitness Passport

Private health insurance

Training & development

Job summary

Uniting NSW.ACT is seeking a Part-Time Administration Officer to join our residential aged care facility in Nambucca Heads. You will provide welcoming reception, handle diverse administrative tasks, manage rosters, invoices, and document filing, supporting residents and their families through moving-in and ongoing care.

The role requires 12 months admin experience, familiarity with Outlook/Office, CRM and rostering software.

Qualifications

• Certificate III in Business Administration or equivalent is desirable.
• Minimum 12 months demonstrated experience in an administrative role.
• Aged Care experience is highly desirable.
• Excellent communication and customer service skills.
• Strong problem-solving abilities and conflict resolution.
• Keen attention to detail and ability to multitask.
• Excellent organisational and time management skills.
• Advanced computer proficiency with Outlook, Teams, Office and data systems.

Responsibilities

• Respond to inquiries from internal and external stakeholders, including residents' families.
• Collaborate with the Service Manager to maintain rosters and rostering systems.
• Organise meetings, schedule training, and take minutes as required.
• Manage ordering of supplies and consumables.
• Scan, upload, and file documents in SharePoint.
• Process invoices promptly and accurately.
• Communicate effectively with clients from diverse backgrounds.
• Assist residents with tasks including room preparation and transport booking.
• Foster community connections and promote Uniting services.
• Maintain privacy and confidentiality of each client.
• Uphold client rights in line with policies and legislation.

Skills

Excellent communication

Customer service

Attention to detail

Education

Certificate III in Business Administration

Tools

CRM systems

Rostering software

Work Smart Dynamics

Outlook

Teams

Microsoft Office

Job description

Uniting NSW.ACT is seeking a Part-Time Administration Officer to join our residential aged care facility in Nambucca Heads. You will provide welcoming reception, handle diverse administrative tasks, manage rosters, invoices, and document filing, supporting residents and their families through moving-in and ongoing care.

The role requires 12 months admin experience, familiarity with Outlook/Office, CRM and rostering software.