Outpatients Admin Clerk - Patient Concierge & Scheduling

Peninsula Health; Frankston; Sur place; AUD 55 000 - 65 000; Plein temps

Avantages offerts par ce poste

Facilities

Onsite parking

Salary packaging

Discounts

Fitness Passport

EAP

Education & training

Collaborative team

Résumé du poste

Bayside Health's Outpatient Services team is seeking an Outpatients Administration Clerk to provide a welcoming reception and accurate administrative support for outpatient clinics. You will coordinate appointments, manage patient referrals and records, respond to enquiries, and assist clinical staff with data entry in a fast-paced healthcare environment.

Ideal candidates bring proficiency with common software (Microsoft Office), strong communication, and a dedication to patient privacy.

Qualifications

• Understands, and is able to use, common software applications, Microsoft office.
• Effective, clear and courteous reception & customer service communication skills.
• Commitment to patient-centered care, upholding privacy and confidentiality standards in all interactions.
• Previous experience in an administrative or reception role (healthcare experience preferred)(desirable)

Responsabilités

• Coordinate appointments and manage patient referrals and records.
• Respond to enquiries and support clinical staff through accurate data entry.
• Provide professional and welcoming reception service for patients, visitors, and healthcare professionals.
• Deliver high-quality administrative support to ensure smooth operation of outpatient clinics.

Connaissances

MS Office

Reception skills

Privacy & confidentiality

Healthcare admin experience

Outils

MS Office

Description du poste

Bayside Health's Outpatient Services team is seeking an Outpatients Administration Clerk to provide a welcoming reception and accurate administrative support for outpatient clinics. You will coordinate appointments, manage patient referrals and records, respond to enquiries, and assist clinical staff with data entry in a fast-paced healthcare environment.

Ideal candidates bring proficiency with common software (Microsoft Office), strong communication, and a dedication to patient privacy.