Outpatient Administration Officer — Healthcare Support

South Eastern Sydney Local Health District; Sydney; On-site; AUD 48,000 - 50,000; Part time

Benefits offered by this job

Salary packaging options

Novated Leasing

Discounted Private Health Insurance

Up to 12 days off per year

Learning and development opportunities

Fitness Passport gym discounts

Employee Assistance Program (EAP)

Job summary

South Eastern Sydney Local Health District is seeking a casual Administration Officer to provide efficient reception and administrative support across outpatient clinics at Sydney Hospital and Sydney Eye Hospital, handling appointments, medical records, patient billing and data entry using PAS and Scheduling systems.

Based in Sydney's CBD, the role offers flexible hours as required, with opportunities for professional development and a supportive health system environment that values patient

Qualifications

• Proven track record of delivering exceptional customer service and achieving high levels of customer satisfaction across a diverse clientele
• High level interpersonal, written and verbal communication skills with demonstrated computer literacy and the ability to respond to a range of enquiries to determine the appropriate response in a complex work environment
• Effective time management skills with the ability to perform a wide range of administrative tasks, demonstrating initiative to think on our feet and problem solve in a demanding work environment

Responsibilities

• Provide effective and efficient service to patients attending outpatient clinics and support clinical teams
• Carry out administrative duties including making appointments, reception duties, medical record management, patient billing and accurate data entry using PAS and Scheduling systems
• Assist in general office tasks to support the smooth operation of outpatient services
• Maintain accurate patient records and ensure timely updates across systems
• Contribute to a positive patient experience through responsive service and efficient process handling

Job description

South Eastern Sydney Local Health District is seeking a casual Administration Officer to provide efficient reception and administrative support across outpatient clinics at Sydney Hospital and Sydney Eye Hospital, handling appointments, medical records, patient billing and data entry using PAS and Scheduling systems.

Based in Sydney's CBD, the role offers flexible hours as required, with opportunities for professional development and a supportive health system environment that values patient