Outpatients Administration Clerk

Peninsula Health; Frankston; Sur place; AUD 55 000 - 65 000; Plein temps

Avantages offerts par ce poste

Facilities

Onsite parking

Salary packaging

Discounts

Fitness Passport

EAP

Education & training

Collaborative team

Résumé du poste

Bayside Health's Outpatient Services team is seeking an Outpatients Administration Clerk to provide a welcoming reception and accurate administrative support for outpatient clinics. You will coordinate appointments, manage patient referrals and records, respond to enquiries, and assist clinical staff with data entry in a fast-paced healthcare environment.

Ideal candidates bring proficiency with common software (Microsoft Office), strong communication, and a dedication to patient privacy.

Qualifications

• Understands, and is able to use, common software applications, Microsoft office.
• Effective, clear and courteous reception & customer service communication skills.
• Commitment to patient-centered care, upholding privacy and confidentiality standards in all interactions.
• Previous experience in an administrative or reception role (healthcare experience preferred)(desirable)

Responsabilités

• Coordinate appointments and manage patient referrals and records.
• Respond to enquiries and support clinical staff through accurate data entry.
• Provide professional and welcoming reception service for patients, visitors, and healthcare professionals.
• Deliver high-quality administrative support to ensure smooth operation of outpatient clinics.

Connaissances

MS Office

Reception skills

Privacy & confidentiality

Healthcare admin experience

Outils

MS Office

Description du poste

Employment Status: Permanent Full Time

Job Location: Frankston

Job Description:

• Permanent Full Time - 80 hours per fortnight
• Located in Frankston
• Classification: Grade 1 Level 1 - Level 5 (HS1 - HS17)* plus super

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland.

We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between.

More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive.

Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

The Team & Role

Join our Outpatient Services team as an Outpatients Administration Clerk and play a key role in creating a positive experience for patients, visitors and healthcare professionals. As the first point of contact, you will provide a professional and welcoming reception service while delivering high-quality administrative support to ensure the smooth and efficient operation of outpatient clinics. Working in a fast-paced healthcare environment, you will coordinate appointments, manage patient referrals and records, respond to enquiries, and support clinical staff through accurate data entry and administrative processes. This is an excellent opportunity for a customer-focused and organised individual who enjoys working collaboratively and contributing to outstanding patient care through exceptional service and attention to detail.

Skills & Experience Required

• Understands, and is able to use, common software applications, Microsoft office.
• Effective, clear and courteous reception & customer service communication skills.
• Commitment to patient-centered care, upholding privacy and confidentiality standards in all interactions.
• Previous experience in an administrative or reception role (healthcare experience preferred)(desirable)

Benefits

• Step into state-of-the-art facilities
• Take advantage of low-cost onsite parking
• Boost your take-home pay with generous salary packaging & novated leasing
• Unlock exclusive discounts at top retailers and dining spots
• Stay fit with access to premium gyms via Fitness Passport
• Feel supported with our holistic Employee Assistance Program
• Grow your skills through top-tier education and training partners
• Join a vibrant, collaborative team led by passionate leaders

Next Steps

For role specific information, please contact Amanda Webb, [e-mail]

If you experience any issues signing in or registering, please feel welcome to contact the Talent Acquisition Team at [e-mail] or 03 9784 2700 (option 1).

The role ceases advertising on 17 November 2026: applications will be considered upon receipt and that this job posting may close early if a sufficient number of applications are received.

Thank you for your interest in this role. Bayside Health (Peninsula Health Care Group) is regularly advertising positions across the health service so please take the time to review other relevant opportunities by going to https://www.peninsulahealth.org.au/careers/

Additional Information

Bayside Health is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We encourage applications from individuals from all cultural backgrounds including Aboriginal and Torres Strait Islander people. We also provide a safe and supportive workplace for people with all abilities.

To find out more about our recruitment processes, compliance obligations and to prepare your application to join our team please visit: https://www.peninsulahealth.org.au/careers/working-preparing-employment/

*Please refer to Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2025 – 2027 salary circular for salary range. Sub-grading will be based on years of experience. For further information on salary range classifications and grading please refer to the following page: https://www.peninsulahealth.org.au/careers/working-with-us/salary-rates/

It is strongly recommended that individuals in this role remain up to date with their COVID-19 vaccinations.

Join Bayside Health and help us to deliver healthy lives for everyone, through sustainable, innovative, compassionate care.