Outpatient Admin Specialist — Flexible Healthcare Support

I Work For Sa; Adelaide; Vor Ort; AUD 66.000 - 70.000; Vollzeit

Benefits dieser Stelle

Salary sacrifice benefits

Flexible working arrangements

Zusammenfassung

SA Health in Adelaide's Southern Adelaide Local Health Network is seeking an Outpatients Administrative Officer to support clinic administration and patient services. This full-time role, based at Bedford Park, involves appointment coordination, referrals processing, and accurate documentation, contributing to high quality patient experiences.

You will provide responsive customer service, assist in staff development, and help maintain efficient information systems.

Qualifikationen

• Sound communication skills (verbal, written and interpersonal) to establish and maintain effective working relationships with a wide range of stakeholders (staff, clients and organisations)
• Proven experience and computing skills, including email and word processing
• Sound time management and organisational skills
• Proven experience in providing effective customer service
• Effective problem solving and decision making

Aufgaben

• Notifying patients of clinic appointments and issuing relevant literature to patients prior to consultation
• Processing of referrals in a timely manner
• Ensuring accurate and efficient documentation relating to clinic requirements and patient files
• Providing professional, quality and responsive customer service
• Contributing to the development of new staff and trainees by providing assistance and advice on practices, procedures and technical knowledge
• Appropriate preparation of notes, documents and information systems

Kenntnisse

Communication skills

Computing skills

Time management

Customer service

Problem solving

Tools

Microsoft Word

Email client

Jobbeschreibung

SA Health in Adelaide's Southern Adelaide Local Health Network is seeking an Outpatients Administrative Officer to support clinic administration and patient services. This full-time role, based at Bedford Park, involves appointment coordination, referrals processing, and accurate documentation, contributing to high quality patient experiences.

You will provide responsive customer service, assist in staff development, and help maintain efficient information systems.