Outpatient Services Administration Supervisor

I Work For Sa; Adelaide; On-site; AUD 74,000 - 79,000; Full time

Benefits offered by this job

Salary sacrifice benefits

Flexible working arrangements

Job summary

SA Health in Adelaide’s Southern Adelaide Local Health Network is seeking an Administration Supervisor for Outpatient Services. Based at Bedford Park, you will lead a team delivering high-quality, patient-centred administrative support.

You will supervise Administrative Officers, manage rostering, and drive efficient, compliant workflows while supporting service initiatives and change projects. Strong communication and collaboration with clinicians and staff are essential.

Qualifications

• Strong leadership and supervisory experience in healthcare.
• Excellent communication with staff and patients.
• Proficiency in MS Office and computing.

Responsibilities

• Oversee daily administrative support for Outpatient Services.
• Supervise Administrative Officers and rostering.
• Ensure processes align with policies and improve efficiency.
• Promote patient-centred, safe, quality care.
• Support service initiatives and change projects.

Skills

Leadership

Supervisory skills

Communication skills

Interpersonal skills

Problem solving

Conflict resolution

Customer service

Microsoft Office

Excel

Tools

Sunrise EMR

Job description

Outpatient Services Administration Supervisor

SA Health
Job reference: 953070
Location: 5042 - BEDFORD PARK
Job status: Long Term Contract
Eligibility: Open to Everyone

Southern Adelaide Local Health Network 627 subscribers

• Southern Adelaide Local Health Network - Bedford Park - Outpatients Department
• Salary $74,095.00 - $78,694.00 p.a. (Pro Rata) ASO3 | Full Time - Ongoing

Lead the Way in Outpatient Services - Join Our Team as an Administration Supervisor!

Are you an experienced administrative professional with strong leadership skills and a passion for delivering high-quality, patient-centred services? Join the Southern Adelaide Local Health Network (SALHN) and play an important role in supporting the effective delivery of outpatient services. You will work collaboratively with clinicians and administrative teams to ensure efficient processes, excellent customer service and a positive experience for patients and their families.

About the role:

The Administration Supervisor is responsible for the daily management and provision of administrative support services within Outpatient Support Services. You will supervise a designated team of Administrative Officers, promote efficient administrative practices and ensure outpatient processes align with established policies and procedures.

Supervising and supporting administrative staff, including coordinating staff rostering, performance development and opportunities for professional growth.

Ensuring compliance with outpatient administration procedures and workflows while identifying opportunities for continuous improvement.

Promoting a positive, collaborative and customer-focused working environment that prioritises safe, high-quality and person- and family-centred care.

Supporting the implementation of service initiatives and change, undertaking projects and contributing to the ongoing development of Outpatient Support Services.

About you:

To be successful in this role, you will demonstrate:

Well-developed communication and interpersonal skills, with the ability to build effective working relationships with staff, clinicians, patients and external stakeholders.

Proven leadership and supervisory skills, including experience coordinating administrative staff, managing change and improving work practices.

Strong problem-solving, negotiation and conflict-resolution skills, with the ability to exercise sound judgement, initiative and discretion when handling confidential information.

Sound administrative and computing skills, including proficiency in Microsoft Office applications and experience using email, word processing and Excel.

Experience working in a customer-focused administrative environment, preferably within a healthcare setting, and the ability to work effectively as part of a multidisciplinary team.

Experience with Sunrise Electronic Medical Records (EMR), and outpatient services experience will be highly regarded.

Please see the attached Role Description for additional information.

Want To Know More? Contact: G eri O'Brien, Senior Project Officer, 0481 061 127

Application Closing Date: 11.55 pm Sunday 15th of November 2026

• We also offer salary sacrifice benefits which provide the opportunity to save money by paying for some of your everyday expenses from your salary before it is taxed.
• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check and Immunisation compliance as indicated on the Role description.
• Aboriginal and Torres Strait Islander applicants are encouraged to apply. Job ref: 953070

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.