Administrative Officer

I Work For Sa; Adelaide; On-site; AUD 66,000 - 70,000; Full time

Benefits offered by this job

Salary sacrifice benefits

Flexible working arrangements

Job summary

SA Health in Adelaide's Southern Adelaide Local Health Network is seeking an Outpatients Administrative Officer to support clinic administration and patient services. This full-time role, based at Bedford Park, involves appointment coordination, referrals processing, and accurate documentation, contributing to high quality patient experiences.

You will provide responsive customer service, assist in staff development, and help maintain efficient information systems.

Qualifications

• Sound communication skills (verbal, written and interpersonal) to establish and maintain effective working relationships with a wide range of stakeholders (staff, clients and organisations)
• Proven experience and computing skills, including email and word processing
• Sound time management and organisational skills
• Proven experience in providing effective customer service
• Effective problem solving and decision making

Responsibilities

• Notifying patients of clinic appointments and issuing relevant literature to patients prior to consultation
• Processing of referrals in a timely manner
• Ensuring accurate and efficient documentation relating to clinic requirements and patient files
• Providing professional, quality and responsive customer service
• Contributing to the development of new staff and trainees by providing assistance and advice on practices, procedures and technical knowledge
• Appropriate preparation of notes, documents and information systems

Skills

Communication skills

Computing skills

Time management

Customer service

Problem solving

Tools

Microsoft Word

Email client

Job description

SA Health
Job reference: 927336
Location: 5042 - BEDFORD PARK
Job status: Ongoing
Eligibility: Open to Everyone

Southern Adelaide Local Health Network 627 subscribers

• Salary : $66,442 - $69,504 p.a. (Pro Rata) ASO2
• Multiple Fulltime & Part-time Ongoing and Temporary Vacancies Available

Administration Excellence: Start Your Admin Journey Now At SALHN's Very Own Outpatients Support Service

Join Southern Adelaide Local Health Network as an Outpatients Administrative Officer and become part of South Australia's largest public health system, providing essential administrative support to outpatient services whilst ensuring excellent patient experiences. This full-time, ongoing position offers competitive remuneration, comprehensive professional development opportunities, and the chance to build a rewarding career in healthcare administration within a supportive team environment. As part of our candidate pool, you'll remain connected to future opportunities across our extensive health network whilst contributing to quality healthcare delivery in your local community.

About the role:

Reporting to the Administration Manager & Supervisor, some of your duties for the role will include:

• Notifying patients of clinic appointments and issuing relevant literature to patients prior to consultation
• Processing of referrals in a timely manner
• Ensuring accurate and efficient documentation relating to clinic requirements and patient files
• Providing professional, quality and responsive customer service
• Contributing to the development of new staff and trainees by providing assistance and advice on practices, procedures and technical knowledge
• Appropriate preparation of notes, documents and information systems

About you:

• Sound communication skills (verbal, written and interpersonal) to establish and maintain effective working relationships with a wide range of stakeholders (staff, clients and organisations)
• Proven experience and computing skills, including email and word processing
• Sound time management and organisational skills
• Proven experience in providing effective customer service
• Effective problem solving and decision making

Please see the attached Role Description for additional information.

Application Closing Date:

11.55 pm Thursday 31st of December 2026

• We also offer salary sacrifice benefits which provide the opportunity to save money by paying for some of your everyday expenses from your salary before it is taxed.
• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check and Immunisation compliance as indicated on the Role description.
• Aboriginal and Torres Strait Islander applicants are encouraged to apply. Job ref:927336

Flexibility Statement

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.