Order Entry & Export Logistics Coordinator

Livingstone International; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

Livingstone International is seeking an organized Order Entry & Export Logistics Coordinator to join our team. This role blends customer order processing, export coordination, freight management and admin support, working with customers, freight providers, warehouse teams and internal stakeholders to ensure orders are accurate and delivered on time.

No two days are the same; you will coordinate international shipments, prepare freight quotations, process customer orders and support dispatch

Qualifications

• Experience in Order Entry, Customer Service, Logistics or Export Coordination.
• Strong written and verbal communication.
• Excellent attention to detail and accuracy.
• Ability to manage multiple priorities and deadlines.
• Strong organisational and problem-solving skills.

Responsibilities

• Process customer orders accurately and efficiently.
• Coordinate export shipments and prepare export documentation.
• Arrange air and sea freight and manage bookings with forwarders.
• Monitor orders from quotation to dispatch and support warehouse.
• Review freight invoices and maintain shipment records.
• Provide logistics advice to sales teams.

Skills

Order Entry

Customer Service

Logistics

Freight Forwarding

Warehouse Administration

Export Coordination

Communication

Attention to detail

Multitasking

Tools

ERP or WMS

Job description

Order Entry & Export Logistics Coordinator

Livingstone International is one of Australia's leading suppliers of medical, healthcare, laboratory, cleaning and packaging products. For more than 40 years, we have supported businesses across healthcare, aged care, hospitality, education, research, government and industrial sectors with reliable product solutions and exceptional customer service.

With operations across Australia and an extensive global supplier network, we pride ourselves on innovation, quality, efficiency and building long-term relationships with both customers and employees. As we continue to grow, we are looking for motivated team members who enjoy working in a fast-paced environment and contributing to operational excellence.

About the Role

We are seeking an organised and proactive Order Entry & Export Logistics Coordinator to join our team.

This role combines customer order processing, export coordination, freight management and administrative support. You'll work closely with customers, freight providers, warehouse teams and internal stakeholders to ensure orders are processed accurately and delivered on time.

No 2 days are the same. One day you'll be coordinating international shipments, the next you'll be preparing freight quotations, processing customer orders or supporting warehouse dispatch activities.

Join a growing business where you'll play a key role in customer order management, export logistics, freight coordination and operational support. This is a diverse, hands-on position ideal for someone who enjoys customer service, logistics, problem solving and working closely with both customers and warehouse teams.

Key Responsibilities

Order Processing & Customer Coordination

Process customer orders accurately and efficiently

Verify pricing, product information and delivery requirements

Release orders to the warehouse for picking and packing

Monitor order progress through to dispatch

Maintain accurate records and documentation

Generate Proof of Delivery (POD) documentation

Export & International Logistics

Coordinate export shipments from quotation through to delivery

Arrange air freight, sea freight and courier shipments

Prepare export documentation and supporting paperwork

Liaise with international customers regarding shipping requirements

Manage bookings with freight providers and customer-appointed forwarders

Ensure export procedures are completed accurately and on schedule

Obtain freight quotations from multiple providers

Calculate export and freight costs

Prepare customer quotations

Recommend efficient and cost-effective freight solutions

Support sales teams with logistics advice and export cost analysis

Warehouse & Dispatch Coordination

Work closely with warehouse personnel to coordinate fulfilment activities

Conduct product inspections where required

Ensure warehouse teams receive accurate dispatch instructions

Verify shipment documentation and packing requirements

Assist in resolving operational and dispatch-related issues

Administration & Invoicing

Review freight and logistics supplier invoices

Assist with payment processing and approvals

Maintain accurate shipment records and filing systems

Skills & Experience

Experience in Order Entry, Customer Service, Logistics, Freight Forwarding, Warehouse Administration or Export Coordination

Strong communication skills, both written and verbal

Excellent attention to detail and accuracy

Ability to manage multiple priorities and deadlines

Strong organisational and problem-solving skills

High level of accountability and ownership

Positive and team-focused attitude

Highly Desirable

Knowledge of international shipping requirements

Dangerous Goods (DG) experience

Warehouse operations experience

ERP or Warehouse Management System experience

About You

The successful candidate will be someone who:

Takes ownership and follows tasks through to completion

Communicates confidently and professionally

Enjoys solving problems and finding practical solutions

Thrives in a busy, fast-paced environment

Builds strong working relationships across teams

Is proactive, reliable and dependable

Wants to build a long-term career and grow with the business

What's On Offer

Stable full-time position

Diverse role with variety and responsibility

Supportive and collaborative team environment

Opportunity to develop your logistics and export expertise

Exposure to international shipping and supply chain operations

Competitive salary based on experience

Long-term career growth opportunities.