Operations Support Officer

Dormakaba Australia And New Zealand; Brisbane; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Hybrid role with flexible working

Discounted Health Insurance

AAA Nominations and awards

Wellbeing Committee focus

WhereFit membership discounts

Job summary

dormakaba Australia And New Zealand seeks an Operations Support Officer in Coorparoo to support the Commercial Market Operations team with administration, documentation and process improvement. The role is 38 hours per week, hybrid, with three in-office days and occasional travel.

You will create process maps, maintain SharePoint resources, coordinate meetings, track progress and support stock and fleet reporting as part of a collaborative team.

Qualifications

• Relevant administration and coordination experience.
• Strong attention to detail and accurate document management.
• Clear communication and a diplomatic approach to collaboration.
• Proactive, inquisitive and resilient with a continuous-improvement mindset.
• Full-time availability with occasional travel between locations.

Responsibilities

• Create process maps and procedures to streamline teamwork.
• Keep SharePoint documents and training materials current.
• Coordinate meetings, track project progress and provide admin support.
• Collate stocktake information and support stock reporting.
• Assist with fleet reporting, vehicle orders and pricing comparisons.

Skills

Administration

Coordination

Attention to detail

Communication

Process improvement

Tools

SharePoint

ServiceMax

Job description

Position Overview

Join dormakaba as an Operations Support Officer in Coorparoo, supports our Commercial Market Operations team with administration, documentation and process improvement.

The role is 38 hours per week, with a minimum of three days in the office. Occasional travel may be required.

What you will do

• Create process maps and procedures that make teamwork easier.
• Keep SharePoint documents and training materials current and accessible.
• Coordinate meetings, track project progress and provide administration support.
• Collate stocktake information and support stock reporting.
• Assist with fleet reporting, vehicle orders and pricing comparisons.

What we require

• Relevant administration and coordination experience
• Strong attention to detail and accurate document management.
• Clear communication and a diplomatic approach to working with different teams, building cooperation, and working to resolve operational challenges through process documentation.
• A proactive, inquisitive and resilient approach, with a continuous-improvement mindset, a sense of urgency and ownership of tasks through to completion.
• Full Time availability with possibility for travel between locations infrequently

What we prefer

• SharePoint document-library experience.
• ServiceMax experience.

What we offer

• Hybrid role with flexible working arrangements
• Access to discounted Health Insurance
• Peer to Peer Recognition via our ‘AAA’ Nominations and awards
• Wellbeing Committee focusing on Mental Health, Community Engagement, Diversity & Inclusion, Social & Amenities
• WhereFitmembership offering discounts on gyms, apparel and more

Who we are

We are at the heart of every place that matters. From automatic doors to cloud-based access solutions, we enable seamless movement in secure, safe, and sustainable spaces.

With over 16,000 employees worldwide, we are a global leader in access solutions across industries including healthcare, aviation, education, hospitality and more. We focus on innovation, collaboration, and creating real impact for our customers and communities.

At dormakaba, you’re encouraged to take initiative, grow your skills, and build your career alongside a global team shaping the future of access.