Operations & Process Coordinator – Hybrid Role

dormakaba Holding; Brisbane; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Hybrid role with flexible working

Access to discounted Health Insurance

Peer to Peer Recognition via our AAA N

Wellbeing Committee focusing on Mental

WhereFit membership discounts

Job summary

dormakaba in Coorparoo is seeking an Operations Support Officer to assist our Commercial Market Operations team with administration, documentation and process improvement. The role is 38 hours per week, with a minimum of three days in the office and occasional travel.

You will create process maps, maintain SharePoint materials, coordinate meetings and support stock reporting. A proactive, detail‑oriented communicator will thrive in our hybrid setup across Australia.

Qualifications

• Relevant administration and coordination experience.
• Strong attention to detail and accurate document management.
• Clear communication and a diplomatic approach to working with different teams, building cooperation, and working to resolve operational challenges through process documentation.
• A proactive, inquisitive and resilient approach, with a continuous-improvement mindset, a sense of urgency and ownership of tasks through to completion.
• Full Time availability with possibility for travel between locations infrequently

Responsibilities

• Create process maps and procedures that make teamwork easier.
• Keep SharePoint documents and training materials current and accessible.
• Coordinate meetings, track project progress and provide administration support.
• Collate stocktake information and support stock reporting.
• Assist with fleet reporting, vehicle orders and pricing comparisons.

Skills

Administration experience

Coordination experience

Attention to detail

Clear communication

Process documentation

Proactive mindset

Ownership of tasks

SharePoint document-library experience

Tools

SharePoint

Job description

dormakaba in Coorparoo is seeking an Operations Support Officer to assist our Commercial Market Operations team with administration, documentation and process improvement. The role is 38 hours per week, with a minimum of three days in the office and occasional travel.

You will create process maps, maintain SharePoint materials, coordinate meetings and support stock reporting. A proactive, detail‑oriented communicator will thrive in our hybrid setup across Australia.