Operations & Office Lead - Streamline & Empower Teams

Frontline Recruitment Group; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Job summary

Frontline Recruitment Group – Brisbane QLD is seeking an experienced Office & Business Support Manager to own daily office operations and support warehouse, service and technical teams. You will lead staff, drive productivity, and implement structured processes to keep the business running smoothly.

Working with senior management, you will coordinate daily operations, identify improvements and ensure deadlines are met, while managing purchasing, inventory and facilities.

Qualifications

• Previous experience in office management, business operations, team leadership or a similar coordination role.
• Strong people management skills with the ability to motivate, support and hold team members accountable.
• Experience in a service-based, operational or process-driven business.
• Excellent organizational skills and ability to juggle multiple priorities.
• Proactive mindset with the ability to identify problems and implement solutions.
• Strong communication skills and the ability to build positive cross-department relationships.
• Hands-on approach and willingness to help wherever needed.
• Confidence with business management systems, spreadsheets and office software.

Responsibilities

• Office & business operations: oversee the smooth running of the office, administration, facilities and general support.
• People leadership: coordinate staff across departments, ensuring productivity and positive team performance.
• Workflow management: monitor workloads, follow up tasks, identify bottlenecks and meet deadlines.
• Warehouse & inventory oversight: support stock control, accuracy and rotations.
• Purchasing & suppliers: review supplier pricing and maintain purchasing information.
• Fleet & equipment: coordinate vehicle servicing and records.
• Systems & process improvement: identify inefficiencies and implement improvements.
• Hands-on support: assist with administration and customer inquiries as needed.

Skills

Office management

People leadership

Operations coordination

Process improvement

Inventory oversight

Purchasing

Facilities management

MS Office / spreadsheets

Vendor management

Customer enquiries

Tools

MS Excel

ERP familiarity

Job description

Frontline Recruitment Group – Brisbane QLD is seeking an experienced Office & Business Support Manager to own daily office operations and support warehouse, service and technical teams. You will lead staff, drive productivity, and implement structured processes to keep the business running smoothly.

Working with senior management, you will coordinate daily operations, identify improvements and ensure deadlines are met, while managing purchasing, inventory and facilities.