Office & Business Support Manager

Frontline Recruitment Group; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Job summary

Frontline Recruitment Group – Brisbane QLD is seeking an experienced Office & Business Support Manager to own daily office operations and support warehouse, service and technical teams. You will lead staff, drive productivity, and implement structured processes to keep the business running smoothly.

Working with senior management, you will coordinate daily operations, identify improvements and ensure deadlines are met, while managing purchasing, inventory and facilities.

Qualifications

• Previous experience in office management, business operations, team leadership or a similar coordination role.
• Strong people management skills with the ability to motivate, support and hold team members accountable.
• Experience in a service-based, operational or process-driven business.
• Excellent organizational skills and ability to juggle multiple priorities.
• Proactive mindset with the ability to identify problems and implement solutions.
• Strong communication skills and the ability to build positive cross-department relationships.
• Hands-on approach and willingness to help wherever needed.
• Confidence with business management systems, spreadsheets and office software.

Responsibilities

• Office & business operations: oversee the smooth running of the office, administration, facilities and general support.
• People leadership: coordinate staff across departments, ensuring productivity and positive team performance.
• Workflow management: monitor workloads, follow up tasks, identify bottlenecks and meet deadlines.
• Warehouse & inventory oversight: support stock control, accuracy and rotations.
• Purchasing & suppliers: review supplier pricing and maintain purchasing information.
• Fleet & equipment: coordinate vehicle servicing and records.
• Systems & process improvement: identify inefficiencies and implement improvements.
• Hands-on support: assist with administration and customer inquiries as needed.

Skills

Office management

People leadership

Operations coordination

Process improvement

Inventory oversight

Purchasing

Facilities management

MS Office / spreadsheets

Vendor management

Customer enquiries

Tools

MS Excel

ERP familiarity

Job description

Frontline Recruitment Group – Brisbane QLD

Are you a natural organizer who enjoys leading people, improving processes and making sure a business runs like clockwork?
We are seeking a proactive, personable and hands‑on Office & Business Support Manager to take ownership of daily office operations while supporting the warehouse, service and technical teams within an established, service‑driven business. This is a fantastic opportunity for an experienced Office Manager, Operations Coordinator or Business Support Manager who enjoys creating structure, driving productivity and ensuring people and processes work efficiently together. You will play a key role in keeping the business organized, supporting staff, improving operational performance and ensuring nothing falls through the cracks.

The Opportunity

Working closely with senior management, you will be the go‑to person for coordinating daily operations, keeping teams on track and identifying opportunities to improve how the business operates.

Key Responsibilities

• Office & Business Operations: Oversee the smooth running of the office, administration, facilities and general business support functions.
• People Leadership: Support and coordinate staff across warehouse, service and technical departments, ensuring productivity, accountability and positive team performance.
• Workflow Management: Monitor workloads, follow up outstanding tasks, identify bottlenecks and ensure deadlines are met.
• Warehouse & Inventory Oversight: Support warehouse operations, stock takes, inventory accuracy, stock rotation and effective stock control procedures.
• Purchasing & Suppliers: Review supplier pricing, identify cost‑saving opportunities and maintain accurate purchasing information.
• Fleet & Equipment: Coordinate vehicle servicing, maintenance, repairs and associated records.
• Systems & Process Improvement: Identify inefficiencies, streamline procedures and implement practical improvements across the business.
• Hands‑On Support: Step in to assist with administration, customer enquiries and operational tasks when required.

  To be successful, you will bring:
  

  • Previous experience in office management, business operations, team leadership or a similar coordination role.
  • Strong people management skills with the confidence to motivate, support and hold team members accountable.
  • Experience working within a service‑based, operational or process‑driven business.
  • Excellent organizational skills and the ability to juggle multiple priorities.
  • A proactive mindset with the ability to identify problems and implement solutions.
  • Strong communication skills and the ability to build positive relationships across departments.
  • A practical, hands‑on approach and willingness to help wherever needed.
  • Confidence working with business management systems, spreadsheets and office software.
  Highly regarded: Experience with MYOB Acumatica, inventory management or working within pool heating, plumbing, HVAC, electrical, mechanical services or a similar technical industry.

  Ready to Make an Impact? If you're a natural problem‑solver who enjoys leading people, bringing structure to a busy environment and making things happen, we would love to hear from you.