Lead Office Operations Manager (4-Day Week)

Green Loo Pty; Gold Coast City; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

4-day work week

Long-term employment

Supportive team culture

Ownership of role

Job summary

Green Loo Pty, based in Burleigh Heads, is seeking an organised Office Manager to lead a small team and own daily office operations. You will supervise two staff, allocate workloads, train and develop the team, while remaining hands-on with tasks.

The role emphasises customer service, process improvements and reporting to the CEO, with a 4-day work week and a focus on long-term employment and a positive, supportive culture. Experience in manufacturing or warehousing is advantageous.

Qualifications

• 2+ years in office management or supervisory role
• Strong leadership and team management capabilities
• Hands-on, proactive approach with ownership
• Customer service experience including handling complaints
• Excellent communication, organisation and problem-solving skills
• Proficient with office software and business systems
• Ability to prioritise tasks and work independently
• Attention to detail and accuracy
• Experience in manufacturing, warehousing or product-based businesses is an advantage

Responsibilities

• Manage daily office operations, ensuring efficiency and smooth workflow
• Supervise a team of 2 staff, including workload allocation, training and development
• Remain hands-on with daily tasks while supervising overall operation
• Handle customer complaints and ensure timely, professional resolutions
• Coordinate with warehouse team on stock levels, orders, freight and operations
• Develop and improve office processes for accuracy and efficiency
• Assist the CEO with reporting, quality assurance and operational projects

Skills

Leadership

Customer service

Communication

Organisation

Problem solving

Attention to detail

Ownership

Manufacturing/warehousing exposure

Job description

Green Loo Pty, based in Burleigh Heads, is seeking an organised Office Manager to lead a small team and own daily office operations. You will supervise two staff, allocate workloads, train and develop the team, while remaining hands-on with tasks.

The role emphasises customer service, process improvements and reporting to the CEO, with a 4-day work week and a focus on long-term employment and a positive, supportive culture. Experience in manufacturing or warehousing is advantageous.