Operations Manager | Brand-New Restaurant Opening

AA Appointments; Sydney; On-site; AUD 90,000 - 105,000; Full time

Benefits offered by this job

Performance bonus

Employee benefits

Job summary

AA Appointments is sourcing an Operations Manager to lead a brand-new Sydney CBD quick-service restaurant. You will own pre-opening, launch, and ongoing daily operations, building a high-performing team and delivering exceptional guest experiences.

You will manage P&L, labour costs and food costs, recruit and train staff, and lead in a fast-paced opening environment. NSW Food Safety Supervisor certification is required, with five days per week availability.

Qualifications

• Proven experience as a Restaurant Manager or Operations Manager in a high-volume, quick-service environment.
• Experience opening a new restaurant from pre-opening to trading.
• Strong understanding of restaurant P&L, wage mgmt, food costs and budgets.
• Experience recruiting, rostering, training and developing teams.
• Excellent organisational skills with ability to juggle priorities.
• Hands-on leadership with focus on customer service excellence.
• Current NSW Food Safety Supervisor Certificate.
• Available five days a week.

Responsibilities

• Lead pre-opening and launch, ensuring a successful grand opening.
• Recruit, onboard and train opening team to high performance.
• Establish supplier relationships, ordering procedures and stock management.
• Set up POS systems, rosters and operational processes.
• Lead from the front during opening weeks and manage daily ops.
• Oversee day-to-day operations and ensure smooth service.
• Coach and motivate team to deliver outstanding customer experiences.
• Monitor wages, food costs and COGS; manage budgets.

Skills

Restaurant mgmt exp

High-volume ops

People leadership

Problem solving

Education

NSW Food Safety Supervisor Certificate

Tools

POS systems

Job description

Operations Manager | Brand-New Restaurant Opening

New Restaurant. New Team. Your Opportunity to Lead from Day One!

• Exciting opportunity to launch and lead a brand-new Sydney CBD restaurant
• Take ownership of recruitment, operations, budgets and customer experience
• Excellent salary package + bonus + benefits

THE COMPANY

Get ready to be part of something exciting!

Our client is preparing to launch a brand-new quick-service restaurant in the heart of Sydney CBD and is searching for a dynamic, hands-on Operations Manager to lead the charge.

This is a fantastic opportunity for an experienced Restaurant Manager who loves the buzz of a busy service, thrives on building high-performing teams and wants to make their mark on a new hospitality venture.

From setting up operations and recruiting your dream team to welcoming the first customers through the doors, you'll play a pivotal role in bringing this exciting new venue to life.

THE ROLE

Reporting directly to the Director, you'll take full ownership of the restaurant's pre-opening preparations, successful launch and ongoing daily operations.

This is not a behind-the-desk management role! We're looking for a confident, energetic leader who enjoys being on the floor, motivating their team and ensuring every customer enjoys an exceptional experience.

Your key responsibilities will include:

Pre-Opening & Launch

• Take the lead in preparing the restaurant for its grand opening
• Recruit, onboard and train a high-performing opening team
• Establish supplier relationships, ordering procedures and stock management systems
• Set up POS systems, staff rosters and operational processes
• Lead from the front during the crucial opening weeks, ensuring the team delivers outstanding service
• Oversee all day-to-day restaurant operations, ensuring smooth and efficient service
• Lead, coach and motivate your team to consistently deliver exceptional customer experiences
• Manage staffing levels, rosters and labour costs to meet operational demands
• Maintain high standards of food quality, presentation, hygiene and safety
• Ensure compliance with food safety regulations and workplace procedures
• Create a positive, energetic and customer-focused team culture
• Take ownership of restaurant sales performance and operational budgets
• Monitor and control wages, food costs and Cost of Goods Sold (COGS)
• Manage supplier ordering, stock levels and inventory
• Identify opportunities to improve efficiencies, reduce costs and maximise profitability
• Monitor key performance indicators and drive continuous improvement
• Work closely with the Director to achieve business objectives

WHAT YOU'LL NEED TO SUCCEED

We're looking for a commercially savvy, solutions-focused hospitality professional who knows how to run a successful, high-volume restaurant and isn't afraid to roll up their sleeves.

To be considered, you'll bring:

• Proven experience as a Restaurant Manager or Operations Manager in a high-volume, quick-service, made-to-order food environment
• Previous experience successfully opening a new restaurant or store, from pre-opening preparations through to trading
• Strong understanding of restaurant P&L, wage management, food costs and operational budgets
• Demonstrated experience recruiting, rostering, training and developing successful teams
• Excellent organisational skills with the ability to juggle multiple priorities
• A hands-on leadership style with a passion for exceptional customer service
• Confidence making decisions, solving problems and working in a fast-paced environment
• Current NSW Food Safety Supervisor Certificate
• Availability to work five days per week

Most importantly, you'll bring energy, enthusiasm and a genuine passion for hospitality, with the ability to inspire your team and deliver outstanding results.

WHAT'S ON OFFER

This is more than just another restaurant management role. It's an opportunity to be involved from the very beginning and put your own stamp on an exciting new venue.

• Attractive salary of $90K–$105K DOE + Super
• Performance bonus + additional benefits
• Take the lead in launching a brand-new Sydney CBD restaurant
• Build, train and develop your own team from the ground up
• Enjoy genuine ownership and accountability for restaurant operations
• Work directly with the Director and play a key role in the venue's success
• Showcase your operational expertise, leadership skills and commercial flair
• Be part of an exciting new hospitality venture

Love the excitement of a new opening? Passionate about great food, exceptional service and building winning teams?

If you're an experienced Restaurant Manager looking for a fresh challenge with real responsibility and the opportunity to make an impact from day one, we want to hear from you!