Operations Assistant – Logistics, Projects & Coordination

Secure Lockers; City of Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

Secure Lockers is seeking an Operations Assistant to support logistics, projects and coordination. You will handle orders from placement through to delivery, installation and completion, liaising with suppliers, freight companies, installers, customers and internal teams to ensure timely execution.

The role focuses on organising, following up, and owning tasks from start to finish, with emphasis on clear communication and proactive problem-solving in a hands-on environment.

Qualifications

• Highly organized and detail-oriented with a proactive approach.
• Strong communication skills and ability to own tasks end-to-end.
• Comfortable using standard office software and logistics portals.

Responsibilities

• Placing orders with suppliers and issuing purchase orders.
• Checking orders against specifications and project requirements.
• Confirming order details, quantities, finishes and other requirements.
• Monitoring production, dispatch and delivery timeframes.
• Regularly following up suppliers and escalating delays where required.
• Obtaining freight and transport quotes.
• Coordinating freight bookings and issuing purchase orders to transport providers.
• Tracking deliveries and keeping projects on schedule.
• Coordinating delivery and installation dates with customers.
• Booking and coordinating network of installation subcontractors.

Skills

Extremely organized

Attention to detail

Clear communication

Ownership mindset

Proactive follow-up

Computer literacy

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Odoo ERP/CRM

Job description

Operations Assistant – Logistics, Projects & Coordination

This is a hands‑on coordination role sitting at the centre of day‑to‑day operations. Once an order has been confirmed, you will help manage it through the next stages – from ordering and supplier coordination through to freight, delivery, installation and completion. You'll be communicating with suppliers, freight companies, installers, customers and the internal team to make sure everyone knows what is happening and that things happen when they are supposed to.

Key responsibilities

Placing orders with suppliers and issuing purchase orders

Checking orders against specifications and project requirements

Confirming order details, quantities, finishes and other requirements

Monitoring production, dispatch and delivery timeframes

Regularly following up suppliers and escalating delays where required

Obtaining freight and transport quotes

Coordinating freight bookings and issuing purchase orders to transport providers

Tracking deliveries and making sure projects remain on schedule

Coordinating delivery and installation dates with customers

Booking and coordinating the network of installation subcontractors

About you

Extremely organised

Naturally follow things up rather than waiting for someone else to do it

Strong attention to detail

Communicate clearly and professionally

Comfortable taking ownership of a task from start to finish

Comfortable with computers and learning new software including Microsoft Outlook, Microsoft Excel, Microsoft Word, Odoo ERP/CRM, freight and logistics portals, and online supplier and ordering systems

Experience in administration, operations, logistics, purchasing, project coordination, construction administration, customer service or a similar role is helpful but not essential

About us

Secure Lockers is a growing Australian business specialised in commercial locker and storage solutions. We work across a diverse range of industries and projects throughout Australia, supplying everything from traditional locker systems through to smart and electronic locker solutions. We’re a hands‑on, growing team with a strong focus on getting things done, looking after our customers and delivering projects successfully.

Genuine involvement in how projects are delivered

Exposure across purchasing, logistics, project coordination, supplier management, customer communication and installation management

Opportunity to take ownership, learn quickly and build experience across operational functions

Scope for the role to develop into positions such as Operations Coordinator and potentially Operations Manager as the business grows