Operations Assistant

Advanced Cranes & Rigging; Ballarat; On-site; AUD 45,000 - 58,000; Full time

Benefits offered by this job

Supportive team culture

Exposure to major projects and clients

Operational skill development

Job summary

Advanced Cranes & Rigging in Ballarat is seeking an Operations Assistant to support day-to-day operations, ensuring compliance and readiness across multiple client sites. You will liaise with team leaders, subcontractors and project teams to keep operations running smoothly.

The role emphasizes strong attention to detail, proactive communication, and the ability to work with internal and external stakeholders in a fast-paced environment. Ballarat-based position offering on-site work.

Qualifications

• Experience in operations or project administration.
• Background in construction, transport, manufacturing or similar heavy industry.
• Excellent time management, attention to detail, and follow-through.
• Strong written and verbal communication skills with a team-first approach.
• Confidence working with internal teams and external stakeholders.

Responsibilities

• Collaborate with internal stakeholders to ensure compliance records are aligned with project requirements.
• Liaise with clients to confirm bookings, job details and any follow-up to ensure a high level of service delivery.
• Work closely with the Operations Manager on asset and people utilisation, maintenance planning and scheduling.
• Provide day-to-day operational support to supervisors and crews, ensuring effective communication across teams.
• Help identify and implement process improvements that enhance efficiency, safety, and client satisfaction.
• Assist finance team with any follow-up documentation.

Skills

Operations experience

Team communication

Time management

Attention to detail

Proactive mindset

Job description

Be the Backbone of Our Lifting Power!
Advanced Cranes and Rigging is seeking a reliable, detail-driven Operations Assistant based in Ballarat. This role is ideal for someone who thrives in fast-moving operational environments and knows how to keep people, records, and compliance aligned across multiple projects.

About Us

With more than 20 years of experience, Advanced Cranes is a leading name in crane hire and lifting services across major government and private infrastructure projects. We’re known for our commitment to safety, quality, and innovation, backed by ISO45001 certification and a team that lives our values every day.

About the Role

Reporting to the Operations Manager, this role supports day-to-day operations by ensuring our crew are compliant, and ready to work across multiple client sites. You’ll work closely with team leaders, subcontractors and project teams to support daily operations.

Key Responsibilities

• Collaborate with internal stakeholders to ensure compliance records are aligned with project requirements

• Liaise with clients to confirm bookings, job details and any follow-up to ensure a high level of service delivery

• Work closely with the Operations Manager on asset and people utilisation, maintenance planning and scheduling.

• Provide day‑to‑day operational support to supervisors and crews, ensuring effective communication across teams

• Help identify and implement process improvements that enhance efficiency, safety, and client satisfaction

• Assist finance team with any follow‑up documentation

What You’ll Bring

• Experience in operations or project administration

• Background in construction, transport, manufacturing, or similar heavy industry preferred

• Excellent time management, attention to detail, and follow-through

• Strong written and verbal communication skills, with a proactive team‑first approach

• Confidence working with internal teams and external stakeholders

What We Offer

• Supportive, practical team culture with clear expectations and strong communication

• Real exposure to major projects, national clients, and compliance systems

• Opportunity to build your operational skill set in a values‑led, growing business