Operations Administrator – Support Centre.

Reliance Real Estate; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

Reliance Real Estate is seeking an organised Operations Administrator for our Support Centre in Melbourne. You will handle varied office tasks, support senior management, and help keep the centre running smoothly.

Ideal candidates have 2–3 years in administration, strong time management and attention to detail, and are proficient with Microsoft 365. The role emphasizes initiative, reliability and contributing effectively within a busy team.

Qualifications

• 2–3 years' experience in administration, office support or a similar professional environment.

Responsibilities

• Managing everyday office administration and supporting the smooth running of the Support Centre.
• Answering enquiries, assisting with incoming calls and providing professional customer service.
• Managing tasks, deadlines, follow-ups and competing priorities.
• Supporting senior management with correspondence, reporting and documentation.
• Assisting with meetings, training sessions, recruitment activities and company events.
• Maintaining accurate records, registers, trackers and internal systems.
• Preparing internal communications and coordinating information across our offices.
• Assisting with general office organisation and day‑to‑day administrative requirements.
• Identifying opportunities to improve everyday processes.
• Taking ownership of allocated responsibilities and following them through to completion.

Skills

Organised

Time management

Initiative

Attention to detail

Communication

Problem solving

Teamwork

Tools

Microsoft 365

Job description

Operations Administrator – Support Centre.

Operations Administrator – Support Centre

Reliance Real Estate | Support Centre | Melbourne's West

Are you someone who sees what needs to be done before being asked?

We're looking for a proactive, organised and dependable Operations Administrator to join our Support Centre team at Reliance Real Estate.

This is a varied, hands‑on administration role where no two days are quite the same.

We're looking for someone who takes genuine ownership of their work, enjoys keeping things organised, pays attention to the little details and takes pride in getting things done.

You’ll be someone who is just as comfortable managing everyday office responsibilities as you are assisting with projects, coordinating activities and supporting senior management.

If you're naturally organised, have a great eye for detail and enjoy being the person who makes things run smoothly, we'd love to hear from you!

About the role

Working closely with our senior operations team, you'll help keep our Support Centre organised, efficient and running smoothly.

Your responsibilities will include:

• Managing everyday office administration and supporting the smooth running of the Support Centre.
• Answering enquiries, assisting with incoming calls and providing professional customer service.
• Managing tasks, deadlines, follow-ups and competing priorities.
• Supporting senior management with correspondence, reporting and documentation.
• Assisting with meetings, training sessions, recruitment activities and company events.
• Maintaining accurate records, registers, trackers and internal systems.
• Preparing internal communications and coordinating information across our offices.
• Assisting with general office organisation and day‑to‑day administrative requirements.
• Identifying opportunities to improve everyday processes.
• Taking ownership of allocated responsibilities and following them through to completion.

About you

We're looking for someone who brings initiative, reliability and a genuine sense of ownership to their work.

You’ll ideally have 2–3 years' experience in administration, office support, business administration or a similar professional environment.

You’ll be someone who:

• Is exceptionally organised and manages their time effectively.
• Takes initiative and thinks ahead rather than waiting for instructions.
• Has excellent attention to detail and takes pride in accuracy.
• Can confidently manage multiple tasks and changing priorities.
• Uses common sense, sound judgement and practical problem‑solving skills.
• Communicates professionally and confidently.
• Is proficient in Microsoft 365, including Outlook, Word and Excel.
• Enjoys learning new systems and developing their skills.
• Is dependable, adaptable and happy to help wherever needed.
• Works independently while being a supportive team player.

Most importantly, you won't need to be reminded to get things done. You'll take responsibility for your work, follow through on commitments and genuinely enjoy being part of a busy and supportive team.

Experience in real estate is advantageous but not essential. We're more interested in finding someone with the right skills, attitude and potential.

Why join Reliance?

At Reliance Real Estate, we believe in supporting one another, recognising contributions and creating opportunities to grow.

You’ll join a collaborative Support Centre team where your contribution matters, your initiative is valued and you'll have opportunities to develop your skills while supporting a growing business.

Our recruitment process

Shortlisted candidates may be invited to participate in a structured, paid practical assessment to demonstrate their organisational, problem‑solving and administration skills.

Full details will be provided in advance.

Ready to join us?

If you're organised, proactive, dependable and enjoy taking responsibility for making things happen, we'd love to hear from you.