Agent Support

Place A9K; Brisbane; On-site; AUD 50,000 - 65,000; Full time

Job summary

Place Albany Creek is seeking an energetic and organised Agent Support to help keep our sales team performing at their best. You will be the driving force behind client experience, campaigns, and day-to-day operations.

This role encompasses front-line customer service, scheduling, and coordinating marketing activities to ensure smooth office flow. You will support our sales agents with admin tasks, coordinate listings, manage calendars, and assist with social media and office campaigns.

Qualifications

• Experience in admin support or sales support roles.
• Excellent organisation and time management.
• Strong communication and people skills.
• Tech-savvy with CRM experience.
• Previous real estate experience valued but not required.

Responsibilities

• Be the first point of contact for clients and provide exceptional customer service.
• Support sales agents with day-to-day administration.
• Coordinate listings from preparation through to launch.
• Book appointments, manage calendars and keep campaigns on track.
• Prepare marketing campaigns, material and coordinate photography, signboards and advertising.
• Manage social media content and assist with office marketing initiatives.
• Organise settlement gifts and help create memorable client experiences.
• Liaise with buyers, sellers, solicitors and suppliers.

Skills

Customer service

Time management

Communication

Organisation

CRM experience

Job description

Love being organised? Thrive in a fast-paced environment? Want to be part of a supportive team where no two days are the same?

Place Albany Creek is looking for an energetic, organised and people-focused Agent Support to help keep our sales team operating at their best.

This is much more than an administration role - you'll be the driving force behind our sales campaigns, client experience and day-to-day operations.

What you'll be doing

Be the first point of contact for our clients and provide exceptional customer service

Support our sales agents with day-to-day administration

Coordinate listings from preparation through to launch

Book appointments, manage calendars and keep campaigns on track

Prepare marketing campaigns, material and coordinate photography, signboards and advertising

Manage social media content and assist with office marketing initiatives

Organise settlement gifts and help create memorable client experiences

Liaise with buyers, sellers, solicitors and suppliers

Keep our CRM and systems accurate and up to date

Jump in wherever needed to keep the office running smoothly

We're looking for someone who is:

Highly organised with exceptional time management

A confident communicator who loves working with people

Proactive, reliable and able to juggle multiple priorities

Detail-oriented with strong administrative skills

Tech-savvy and quick to learn new systems

Positive, professional and enjoys working as part of a team

Previous real estate experience will be highly regarded, but is not essential. We value attitude, initiative and a willingness to learn just as much.

Why join Place Albany Creek?

Be part of a supportive and collaborative team

Enjoy a varied role where no two days are the same

Ongoing training and opportunities for career growth

Work in a modern office with a positive culture where your contribution genuinely matters.

If you're someone who loves being the person that keeps everything running smoothly and enjoys delivering exceptional service, we'd love to hear from you.