Opening Venue Manager: F&B & Guest Experience Lead

Crystalbrook Collection; Adelaide; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

50% F&B discount across Crystalbrook

AU$99 room rates

Friends & family discount

Career development pathways

Job summary

Crystalbrook Sam in Adelaide is seeking an experienced Venue Manager to help launch our 5-star hotel and dining experience, including a signature rooftop restaurant, lobby bar and café.

You will lead a large Food & Beverage team, manage multiple departments, ensure safe, compliant operations, and deliver memorable guest experiences across a fast-paced service environment. Full working rights in Australia required; RSA & Approved Managers License preferred.

Qualifications

• Experience in cultivating a successful Food and Beverage Team from recruitment, coaching and on the job mentoring.
• Proven ability to oversee multiple food and beverage departments.
• Maturity and awareness to proactively pre-empt guest and operational issues via proactive leadership planning.
• Ability to showcase a solid broad beverage scope, including wine knowledge and food paring.
• Manage smooth handovers and resolve guest and operational issues in a fast-paced service environment.
• Proactively oversee a diverse and large team, fostering Crystalbrook Collection's culture of engagement and excellence.
• Demonstrated ability to work across a 24/7 operational roster.
• Have full working rights in Australia.
• Hold or be willing to obtain a current Approved Managers License & RSA.

Responsibilities

• Inspire your team and create memorable dining experiences for every guest.
• Lead the opening team across restaurant, cafe and bar operations.
• Oversee staffing, training and service standards across multiple F&B outlets.
• Ensure safety, compliance and smooth handovers in a fast-paced environment.
• Collaborate with hotel leadership to deliver exceptional guest experiences.

Skills

F&B Leadership

Team Management

Guest Experience

Regulatory Compliance

Staff Training

Job description

Crystalbrook Sam in Adelaide is seeking an experienced Venue Manager to help launch our 5-star hotel and dining experience, including a signature rooftop restaurant, lobby bar and café.

You will lead a large Food & Beverage team, manage multiple departments, ensure safe, compliant operations, and deliver memorable guest experiences across a fast-paced service environment. Full working rights in Australia required; RSA & Approved Managers License preferred.