Opening Venue Manager — 5-Star Hotel & Dining

Crystalbrook Sam; Adelaide; On-site; AUD 90,000 - 140,000; Full time

Benefits offered by this job

50% F&B discount across Crystalbrook

Room rates & family discounts

Online learning and development

Job summary

Crystalbrook Sam in Adelaide is seeking an experienced Venue Manager to lead our opening 5-star hotel and dining concept, including a signature rooftop restaurant on Level 12, a lobby bar and café. Play a pivotal role in launching memorable guest experiences from day one.

You will build and lead a high-performing Food & Beverage team, oversee multiple departments, ensure safety and compliance, and partner with the Hotel Leadership Team to shape future success across dining, service and guest

Qualifications

• Experience in cultivating a successful Food and Beverage Team from recruitment, coaching and on the job mentoring.
• Proven ability to oversee multiple food and beverage departments.
• Maturity and awareness to proactively pre-empt guest and operational issues via proactive leadership planning.
• Solid broad beverage scope, including wine knowledge and food pairing.
• Manage smooth handovers and lead with confidence in a fast-paced service environment.
• Oversee a diverse and large team and foster Crystalbrook Collections culture of engagement and excellence.
• Demonstrated ability to work across a 24/7 operational roster.
• Have full working rights in Australia and current Approved Managers License & RSA.

Responsibilities

• Lead the opening of the rooftop restaurant, lobby bar and café, partnering with all guest experience areas.
• Inspire and develop the Food & Beverage team from recruitment to on‑the‑job mentoring.
• Maintain safe, compliant workplace and ensure exceptional service.
• Collaborate with Hotel Leadership Team to shape future dining strategies and guest experiences.
• Resolve guest and operational issues with confident, compassionate leadership.

Skills

Food & Beverage leadership

Team management

Guest service leadership

Operations planning

Staff recruitment

Job description

Crystalbrook Sam in Adelaide is seeking an experienced Venue Manager to lead our opening 5-star hotel and dining concept, including a signature rooftop restaurant on Level 12, a lobby bar and café. Play a pivotal role in launching memorable guest experiences from day one.

You will build and lead a high-performing Food & Beverage team, oversee multiple departments, ensure safety and compliance, and partner with the Hotel Leadership Team to shape future success across dining, service and guest