Onsite FinTech Technical Support Engineer (Azure)

E‑Frontiers; Sydney; Vor Ort; AUD 70.000 - 95.000; Vollzeit

Zusammenfassung

E‑Frontiers in Sydney, Australia, is seeking a Technical Support Engineer to join a fast-paced financial technology team. You will provide hands-on onsite support, own incidents and service requests, and ensure issues are resolved efficiently across the client environment.

The ideal candidate has 1–2 years in technical support with Microsoft 365, Azure, endpoint management and strong troubleshooting, and will collaborate with global technology teams and senior stakeholders to maintain stable

Qualifikationen

• Bachelor's degree in Computer Science, IT or related discipline preferred.
• Certifications such as CompTIA A+, Microsoft certifications or similar technical qualifications advantageous but not essential.

Aufgaben

• Provide hands-on onsite technical support across the client’s environment.
• Diagnose and resolve hardware, software, infrastructure and user issues.
• Support Microsoft 365 and Azure environments.
• Provide endpoint management and device deployment support.
• Troubleshoot AV and workplace technology issues.
• Monitor system health and performance.
• Carry out software updates and routine maintenance.
• Respond to incidents and service requests within SLAs.
• Escalate complex issues to specialist engineering teams.
• Collaborate with wider technology teams on upgrades.
• Support testing and validation of new technology deployments.
• Build relationships with client stakeholders as a trusted technical contact.

Kenntnisse

Microsoft 365

Azure

Endpoint management

Technical troubleshooting

Incident management

Service request management

System monitoring

Ausbildung

Bachelor's degree in Computer Science/IT or related discipline

Tools

CompTIA A+

Microsoft certifications

Jobbeschreibung

E‑Frontiers in Sydney, Australia, is seeking a Technical Support Engineer to join a fast-paced financial technology team. You will provide hands-on onsite support, own incidents and service requests, and ensure issues are resolved efficiently across the client environment.

The ideal candidate has 1–2 years in technical support with Microsoft 365, Azure, endpoint management and strong troubleshooting, and will collaborate with global technology teams and senior stakeholders to maintain stable