Azure Support Engineer: Cloud Ops & Incident Response

Avanade Inc.; City of Melbourne; On-site; AUD 90,000 - 130,000; Full time

Job summary

Avanade is growing and seeking an Azure Support Engineer to deliver expert technical assistance across Azure infrastructure, identity, networking, compute, and storage for client environments in Australia. You will work with stakeholders to resolve incidents, fulfill service requests, and implement improvements with a focus on reliability and security.

Join a collaborative Managed Services team that values practical problem solving, continuous learning, and hands-on support for live client

Qualifications

• 5+ years’ experience supporting Azure DevOps and CI/CD pipelines.
• Experience with Microsoft Azure infrastructure, identity, networking, compute, storage, monitoring, and security.
• Experience supporting live client environments and managed services programs.

Responsibilities

• Provide technical support across Microsoft Azure infrastructure, identity, networking, compute, storage, monitoring, backup, and security.
• Investigate platform issues and fulfil service requests for client environments.
• Deliver low-to-medium complexity configuration and operational improvements.

Skills

Azure DevOps

CI/CD pipelines

Cloud platforms

Live client environments

Application support

Solution delivery

Tools

Azure Monitor

Azure Compute

Networking basics

Security best practices

Job description

Avanade is growing and seeking an Azure Support Engineer to deliver expert technical assistance across Azure infrastructure, identity, networking, compute, and storage for client environments in Australia. You will work with stakeholders to resolve incidents, fulfill service requests, and implement improvements with a focus on reliability and security.

Join a collaborative Managed Services team that values practical problem solving, continuous learning, and hands-on support for live client