Hybrid IT Support Technician — Azure, AD & Cloud

First Focus; Adelaide; Ibrido; AUD 77.000 - 94.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid working arrangements

10 paid training days a year

Tesla company car option

FastTrack mentoring program

Descrizione del lavoro

First Focus is seeking an experienced IT support specialist in Australia to manage AD, Azure, M365, and Exchange tickets across hybrid on-site and remote work. You’ll troubleshoot desktop-to-network issues and help deploy cloud environments, collaborating with senior engineers to keep clients running smoothly.

You’ll be part of a team that values curiosity, offers extensive training, and supports real problem solving beyond routine tasks.

Competenze

• Deep knowledge of AD (Azure and on-prem) and end-user support wizardry.
• Solid grasp of Windows Server, Exchange, and cloud platforms.
• Comfort across the stack from desktop to firewall, LAN/WAN included.
• Experience with ticketing systems and a knack for making users feel heard.
• Great comms, great attitude, and a genuine love for solving problems.
• A valid Australian driver's license and own vehicle for hybrid onsite work.

Mansioni

• Slaying tickets across Microsoft AD, Azure, M365, and Exchange.
• Troubleshooting desktops, servers, firewalls, and networks like a boss.
• Supporting cloud platforms - Azure AD, Entra, Hyper-V, Citrix, AWS (no VMware).
• Jumping into project deployments when things get spicy.
• Split time between desk-based support and hands-on onsite work.
• Collaborating with senior engineers to keep environments clean, lean, and mean.
• Venturing out to client sites (fuel, tolls and parking's on us).

Conoscenze

AD/Azure

Azure AD

M365

Exchange

End-user support

Windows Server

Cloud platforms

Onsite support

Ticketing systems

Communication

Strumenti

MS Exchange

M365 Admin

Descrizione del lavoro

First Focus is seeking an experienced IT support specialist in Australia to manage AD, Azure, M365, and Exchange tickets across hybrid on-site and remote work. You’ll troubleshoot desktop-to-network issues and help deploy cloud environments, collaborating with senior engineers to keep clients running smoothly.

You’ll be part of a team that values curiosity, offers extensive training, and supports real problem solving beyond routine tasks.