Onsite Customer Service Specialist – Building Supplies

Adecco; Melbourne; On-site; AUD 70,000 - 75,000; Full time

Benefits offered by this job

Superannuation

On-the-job training

Supportive team culture

Career growth potential

Job summary

Adecco is partnering with a well-established supplier in Keysborough to recruit a Customer Service Representative for a fully onsite, 38-hour week role. The position focuses on handling customer enquiries, processing orders, and delivering timely updates, with 7:00am–3:30pm or 8:30am–5:00pm shifts.

Based at the Keysborough head office, the role offers a salary of $70,000–$75,000 plus super, and an opportunity to develop product and industry knowledge within a supportive team culture.

Qualifications

• Experience in customer service, sales support, administration or order processing.
• Excellent verbal and written communication skills.
• Ability to learn new systems and adapt quickly.
• Proactive, team player with strong attention to detail.

Responsibilities

• Handle inbound customer enquiries via phone, email, and face-to-face interactions.
• Process customer orders accurately into the internal system.
• Provide updates on order status, delivery timelines and availability.
• Coordinate with internal teams (sales, warehouse, operations) to resolve issues.

Skills

Customer service

Sales support

Administration

Order processing

Communication

Job description

Adecco is partnering with a well-established supplier in Keysborough to recruit a Customer Service Representative for a fully onsite, 38-hour week role. The position focuses on handling customer enquiries, processing orders, and delivering timely updates, with 7:00am–3:30pm or 8:30am–5:00pm shifts.

Based at the Keysborough head office, the role offers a salary of $70,000–$75,000 plus super, and an opportunity to develop product and industry knowledge within a supportive team culture.