Onsite Customer Service Rep - 12-Month Contract, $34/hr

ESE Recruitment; Melbourne; On-site; AUD 39,000 - 55,000; Full time

Benefits offered by this job

Superannuation

Job summary

Role: Customer Service Representative for a 12-month contract, based onsite in Mulgrave, VIC. You will handle calls and emails, enter orders, manage invoicing, and coordinate repair logistics. Training provided and you will be part of a small, supportive team.

Citizenship is required for client compliance. The role offers a stable, full-time schedule, 37.5 hours per week, and a stepping stone to ongoing opportunities within a global leader in electronic test and measurement.

Qualifications

• Experience in customer service environments.
• Ability to navigate a structured routine and maintain accuracy.

Responsibilities

• Answering customer calls and emails in a friendly, solution-focused way.
• Entering orders accurately, handling invoicing and tracking deliveries.
• Coordinating repair and calibration logistics.
• Responding clearly and promptly to queries about contracts and agreements.
• Building positive, ongoing relationships with business customers.

Skills

Customer service

Phone support

Email management

Order processing

Job description

Role: Customer Service Representative for a 12-month contract, based onsite in Mulgrave, VIC. You will handle calls and emails, enter orders, manage invoicing, and coordinate repair logistics. Training provided and you will be part of a small, supportive team.

Citizenship is required for client compliance. The role offers a stable, full-time schedule, 37.5 hours per week, and a stepping stone to ongoing opportunities within a global leader in electronic test and measurement.