Onsite Customer Service Pro – Building Supplies

Adecco Australia Group; Melbourne; On-site; AUD 70,000 - 75,000; Full time

Benefits offered by this job

On-site role

Modern head office

Established and growing business

On-the-job training and ongoingsupport

Job summary

Adecco is partnering with a well-established supplier in the building products and fasteners industry to recruit a Customer Service Representative. This fully onsite role is based in Keysborough, 5 days a week, 7:00am–3:30pm or 8:30am–5:00pm, with a salary of $70,000–$75,000 plus super.

As a key member of the Customer Service team, you will handle inbound enquiries, process orders, provide delivery updates and liaise with internal teams to ensure outstanding service.

Qualifications

• Experience in customer service, sales support, administration or order processing.
• Strong verbal and written communication skills.
• Proactive, reliable and team‑oriented.

Responsibilities

• Manage inbound customer enquiries via phone, email and in person.
• Process customer orders accurately into the internal system.
• Assist customers with product, order, availability and delivery enquiries.

Skills

Customer service

Order processing

Administration

Communication

Tools

MS Office

Job description

Adecco is partnering with a well-established supplier in the building products and fasteners industry to recruit a Customer Service Representative. This fully onsite role is based in Keysborough, 5 days a week, 7:00am–3:30pm or 8:30am–5:00pm, with a salary of $70,000–$75,000 plus super.

As a key member of the Customer Service team, you will handle inbound enquiries, process orders, provide delivery updates and liaise with internal teams to ensure outstanding service.