Office & Operations Manager (ServiceTitan)

NETWORK HOME SERVICES GROUP PTY LTD; Sydney; On-site; AUD 68,000 - 91,000; Full time

Job summary

NETWORK HOME SERVICES GROUP PTY LTD in Terrey Hills NSW is seeking an experienced Office Manager to organize and run our office: its people, systems, records and resources. Reporting to the CEO, you will lead our customer service, dispatch, marketing, warehouse and offshore administrative support staff, and ensure the office supports our technicians and customers every day.

The role requires a Diploma or higher in business/management or at least 3 years' relevant experience, strong

Qualifications

• Diploma or higher in business/management or related field.
• At least 3 years' experience in office management or senior administration.
• Excellent written and verbal communication skills.

Responsibilities

• Plan and review office services and set priorities and service standards.
• Assign work to office staff, monitor performance and provide supervision.
• Coordinate recruitment, onboarding, promotions and leave processes.
• Allocate staff, workspace and equipment for daily workloads.
• Manage office records, invoices, purchasing and expenditure.
• Implement and maintain administrative systems, policies and procedures.
• Administer the job management software (ServiceTitan) for all staff.
• Liaise with management, advisers, technicians and suppliers to coordinate office activities.
• Ensure office equipment and IT systems are maintained and compliant with WHS rules.

Skills

Organisational skills

Time management

Communication

Education

Diploma/Advanced Diploma or Associate Degree in business/management

3+ years of office management experience

Tools

Microsoft 365

ServiceTitan

Job description

NETWORK HOME SERVICES GROUP PTY LTD in Terrey Hills NSW is seeking an experienced Office Manager to organize and run our office: its people, systems, records and resources. Reporting to the CEO, you will lead our customer service, dispatch, marketing, warehouse and offshore administrative support staff, and ensure the office supports our technicians and customers every day.

The role requires a Diploma or higher in business/management or at least 3 years' relevant experience, strong