Office Administration

BNS Trade Services; Mount Isa City; On-site; AUD 52,000 - 65,000; Full time

Job summary

BNS Trade Services is seeking a proactive Office Administrator to support customers, technicians and day-to-day operations in Mount Isa. You will coordinate bookings, process invoices, manage accounts payable/receivable and maintain accurate job records.

Ideal candidates will have strong communication, data-entry accuracy and proficiency with MS Office. Previous experience with Tradify or Xero is advantageous, but training is provided.

Qualifications

• Excellent communication and customer service.
• Organised with ability to manage competing priorities.
• Strong attention to detail and accurate data entry.
• Confident with computers, email and Microsoft Office.
• Discretion handling confidential information.
• Works well independently and in a team.

Responsibilities

• Answering phone calls and assisting customers
• Booking jobs and coordinating technician schedules
• Preparing invoices and purchase orders
• Managing accounts receivable and accounts payable
• Entering supplier bills and processing payments
• Monitoring outstanding accounts and following up overdue invoices
• Assisting with account reconciliations and financial record-keeping
• Entering job information and maintaining accurate records
• Communicating with customers, suppliers and technicians
• Following up job paperwork and documentation

Skills

Communication

Customer service

Organizational skills

Data entry

Confidentiality

Tools

Tradify

Xero

Microsoft Office

Job description

This is a varied office administration role supporting our customers, technicians and day-to-day business operations.

Key responsibilities

• Answering phone calls and assisting customers
• Booking jobs and coordinating technician schedules
• Preparing invoices and purchase orders
• Managing accounts receivable and accounts payable
• Entering supplier bills and processing payments
• Monitoring outstanding accounts and following up overdue invoices
• Assisting with account reconciliations and financial record-keeping
• Entering job information and maintaining accurate records
• Communicating with customers, suppliers and technicians
• Following up job paperwork and documentation

About you

• Has excellent communication and customer service skills
• Is organised and able to manage competing priorities
• Has strong attention to detail and accurate data-entry skills
• Is confident using computers, email and Microsoft Office
• Can handle customer and financial information confidentially
• Can work independently and as part of a team
• Is dependable, professional and willing to learn
• Experience in accounts administration, Tradify, Xero or a trade-service business would be an advantage, however training can be provided for the right person

About us

BNS Trade Services is a locally owned refrigeration, air-conditioning and electrical business that has proudly serviced Mount Isa and North West Queensland for 39 years.