NPA Health Administration Assistant

Personnel Group; Albury City; Vor Ort; AUD 60.000 - 82.000; Vollzeit

Benefits dieser Stelle

Flexible work options

Health insurance

Household expense benefits

Health and Wellbeing app

Not-for-profit salary packaging

Birthday leave (conditions apply)

Smartphone and laptop provided

Relocation opportunities: City, Sea, M

Accredited training opportunities

Employee Assistance Program: career, f

Zusammenfassung

The Personnel Group is seeking a dedicated Health Administration Assistant to support our health services and National Panel of Assessors program in Albury. You will coordinate referrals, bookings, and records, ensuring assessments are delivered on time while maintaining high service standards for customers and stakeholders.

Join a not-for-profit, values-driven team with varied admin duties, strong team collaboration, and opportunities for professional development.

Qualifikationen

• Previous administration experience.
• Exceptional attention to detail and organisational skills.
• Strong communication and relationship-building abilities.
• Ability to manage competing priorities and meet deadlines.
• Confidence using Microsoft Office and other business systems.
• A professional, customer-focused approach.
• Experience in health, disability, employment or community services will be highly regarded.

Aufgaben

• Coordinate referrals, appointments and administrative activities across Personnel Health services.
• Manage National Panel of Assessors (NPA) assessment allocations and deadlines.
• Liaise with assessors, government representatives and internal stakeholders.
• Maintain accurate records, data and documentation across multiple systems.
• Respond to enquiries and providing exceptional customer service.
• Support reporting, audits, projects and operational activities.
• Identify ways to improve administrative processes and workflows.

Kenntnisse

Administration experience

Attention to detail

Organisational skills

Communication

Relationship-building

Time management

MS Office

Customer-focused

Experience in health/disability/social

Tools

MS Office

Business systems

Jobbeschreibung

The Personnel Groupis a purpose-driven, not-for-profit organisation that has been supporting individuals and communities across Australia since 1986. Originally focused on helping people with disabilities transition into open employment, the organisation has expanded its services to includeEmployment, Health, Training, and Communitysupport through a wraparound model. Operating under sub-brands likeMP RecruitmentandAspire Support Services, it serves metro, regional, and rural areas. Despite its growth, The Personnel Group remains committed to its founding values ofrelationship-building, equity, and inclusion, aiming to create a fairer and more equal world through innovation and integrated services.

We are looking for an organised and customer-focused administrator who enjoys variety, pays attention to the details and takes pride in keeping things running smoothly. As a Health Administration Assistant, you'll play a key role in supporting our health services and National Panel of Assessors (NPA) program by coordinating referrals, managing bookings, maintaining accurate records and ensuring important assessments are delivered on time.

This is a role where your organisation, communication and problem-solving skills will make a real difference. You'll work closely with clinicians, assessors, government representatives and internal teams to support positive outcomes for our customers and stakeholders.

This is a full time role Monday to Friday 9am - 5pm (30 minute lunch) based in Albury.

What you'll be doing:

• Coordinating referrals, appointments and administrative activities across Personnel Health services.
• Managing National Panel of Assessors (NPA) assessment allocations and monitoring important deadlines.
• Liaising with assessors, government representatives and internal stakeholders.
• Maintaining accurate records, data and documentation across multiple systems.
• Responding to enquiries and providing exceptional customer service.
• Supporting reporting, audits, projects and operational activities.
• Identifying ways to improve administrative processes and workflows

What we're looking for:

You don't need experience in every aspect of the role, but we'll be looking for someone who has:

• Previous administration experience.
• Exceptional attention to detail and organisational skills.
• Strong communication and relationship-building abilities.
• The ability to manage competing priorities and meet deadlines.
• Confidence using Microsoft Office and other business systems.
• A professional, customer-focused approach.
• Experience in health, disability, employment or community services will be highly regarded

Why work with us?

At Personnel Group, we prioritize your growth and well-being in a supportive atmosphere. Our diverse and inclusive environment values different perspectives and backgrounds, promoting a culture of equality and respect.

Working at the Personnel group you will enjoy the following benefits:

• Dedicated Induction and Onboarding time
• Flexible work options
• Health insurance and household expense benefits
• Health and Wellbeing app
• Not-for-profit salary packaging
• Birthday leave (Conditions apply)
• Smartphone and laptop provided
• Relocation opportunities: City, Sea, Mountains, Country
• Accredited training opportunities
• Employee Assistance Program: career, family, financial, and health counselling

Applications close on Sunday 15th November 2026. Shortlisted candidates may be contacted for pre-screening and may be invited to participate in formal interviews prior to the closing date.

Additional Information:

Preferred candidates may be required to undertake a range of compliance checks, including NDIS Worker Screening Checks, National Police and Working with Children checks. A current unrestricted driver's licence is essential. For a position description or further information about the role, please contact our People and Culture team at ****@personnelgroup.com.au.

The Personnel Group is committed to diversity and welcomes applications from people who have a disability, are LGBTIQA+, and people of culturally diverse backgrounds, including Aboriginal and Torres Strait Island descent.