Employment Pathways Mentor

Personnel Group; Dapto; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Induction and onboarding

Flexible work options

Health insurance and benefits

Training opportunities

Non-profit salary packaging

Relocation opportunities

Laptop and smartphone

Employee Assistance Program

Job summary

The Personnel Group is seeking an Employment Pathways Mentor in Dapto, NSW. This full-time role focuses on mentoring individuals into employment, building confidence, guiding goal setting, and creating personalised plans to support their journey into work.

You will work one-on-one with customers, supporting barriers to employment and coordinating with In Work Mentors for smooth transitions to ongoing workplace support. Travel within the region is required.

Qualifications

• Experience in mentoring, employment services, or disability support.
• Strong understanding of inclusive employment and person-centred approaches.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage a caseload of customers under the IEA contract.
• Develop and maintain individualised support plans aligned with customer goals.
• Deliver person-centred servicing tailored to individual capacity and aspirations.
• Collaborate with Work Preparation Mentors and Workforce Solutions Consultants.
• Facilitate warm handovers to In Work Mentors upon employment commencement.
• Monitor progress and adjust plans to support readiness and engagement.
• Maintain accurate documentation and meet IEA compliance requirements.
• Promote inclusive employment practices and accessible service delivery.
• Represent Personnel Employment with professionalism and empathy.

Skills

Mentoring experience

Employment services

Disability support

Communication skills

Caseload management

Team collaboration

Administrative skills

Compliance checks

Job description

The Personnel Groupis a purpose-driven, not-for-profit organisation that has been supporting individuals and communities across Australia since 1986. Originally focused on helping people with disabilities transition into open employment, the organisation has expanded its services to includeEmployment, Health, Training, and Communitysupport through a wraparound model. Operating under sub-brands likeMP RecruitmentandAspire Support Services, it serves metro, regional, and rural areas. Despite its growth, The Personnel Group remains committed to its founding values ofrelationship-building, equity, and inclusion, aiming to create a fairer and more equal world through innovation and integrated services.

We are looking for an Employment Pathways Mentor who is passionate about helping people prepare for and achieve employment. You'll work one-on-one with customers to build confidence, set goals, develop skills, and create personalised plans that support their journey into work.

This is a rewarding role that combines mentoring, problem-solving, and relationship-building. You'll support customers to overcome barriers, explore employment opportunities, and take positive steps towards sustainable employment. Once a customer secures a job, you'll work with our In Work Mentor team to ensure a smooth transition into ongoing workplace support. Travel within the region is a regular part of this role.

This is a full-time role based in Dapto the hours are Monday to Friday 8.30am to 5.06pm ( 1 hour lunch). Travel across the region may be required on an ad hoc basis to support customer engagement and service delivery.

Key Responsibilities:

• Manage a caseload ofcustomers under the IEA contract
• Develop and maintain individualised support plans aligned with customer goals
• Deliver person-centred servicing tailored to individual capacity and aspirations
• Collaborate with Work Preparation Mentors and Workforce Solutions Consultants
• Facilitate warm handovers to In Work Mentors upon employment commencement
• Monitor progress and adjust plans to support readiness and engagement
• Maintain accurate documentation and meet IEA compliance requirements
• Promote inclusive employment practices and accessible service delivery
• Represent Personnel Employment with professionalism and empathy

What You’ll Bring:

• Experience in mentoring, employment services, or disability support
• Strong understanding of inclusive employment and person-centred approaches
• Excellent communication and interpersonal skills
• Ability to manage a diverse caseload and tailor support effectively
• Collaborative mindset and experience working in multidisciplinary teams
• Strong administrative skills and confidence using digital systems
• Passion for helping individuals achieve meaningful employment outcomes
• Compliance-ready: Police Check, Working with Children Check (as required), and current unrestrictedDriver’s License

Why work with us?

At Personnel Group, we prioritize your growth and well-being in a supportive atmosphere. Our diverse and inclusive environment values different perspectives and backgrounds, promoting a culture of equality and respect.

Working at the Personnel group you will enjoy the following benefits:

• Dedicated Induction and Onboarding time
• Flexible work options
• Health insurance and household expense benefits
• Health and Wellbeing app
• Not-for-profit salary packaging
• Birthday leave (Conditions apply)
• Smartphone and laptop provided
• Relocation opportunities: City, Sea, Mountains, Country
• Accredited training opportunities
• Employee Assistance Program: career, family, financial, and health counselling

Applications close on Sunday 15th November 2026. Shortlisted candidates may be contacted for pre-screening and may be invited to participate in formal interviews prior to the closing date.

Additional Information:Preferred candidates may be required to undertake a range of compliance checks, including NDIS Worker Screening Checks, National Police and Working with Children checks. A current unrestricted driver's licence is essential. For a position description or further information about the role, please contact our People and Culture team at ****@personnelgroup.com.au.

The Personnel Group is committed to diversity and welcomes applications from people who have a disability, are LGBTIQA+, and people of culturally diverse backgrounds, including Aboriginal and Torres Strait Island descent.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .