Allied Health Administrator

Personnel Group; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Flexible work options

Health insurance and household expense

Not-for-profit salary packaging

Birthdays leave (Conditions apply)

Relocation opportunities: City, Sea, …

Accredited training opportunities

Employee Assistance Program

Job summary

The Personnel Group is seeking an organised Allied Health Administrator to support day-to-day operations across their clinics in Werribee and Altona. This full-time role links clinicians, customers and leadership to ensure efficient service delivery.

You’ll coordinate appointments, support intake, and assist with billing while improving workflows. Emphasis on compliance, stakeholder communication and a proactive, team-focused approach.

Qualifications

• Previous experience in administration, operations, practice support or a similar role.
• Strong organisational and time management skills.
• Excellent communication and stakeholder engagement abilities.
• Knowledge of NDIS, Medicare or private billing processes is advantageous.
• Current unrestricted driver’s licence.
• Compliance with Working with Children Checks and NDIS Worker Screening.
• Experience across multiple locations or remote environments is advantageous.
• Business Administration qualification desirable but not essential.
• Experience in Allied Health, healthcare, disability or community services is highly regarded.

Responsibilities

• Coordinate appointments, schedules and service delivery across clinic, community and telehealth services.
• Support customer intake and ensure people are connected with the right clinician.
• Assist with billing and administration across NDIS, Medicare and private funding streams.
• Provide operational support to Allied Health professionals and leaders.
• Maintain and improve operational systems, processes and workflows.
• Support compliance activities, audits and clinical governance requirements.
• Lead and contribute to operational meetings and continuous improvement initiatives.
• Help create a positive experience for customers and team members.

Skills

Organised

Time management

Communication

Stakeholder engagement

Digital systems

Problem solving

Attention to detail

Teamwork

NDIS knowledge

Medicare knowledge

Education

Business Administration

Tools

NDIS Billing systems

Job description

The Personnel Groupis a purpose-driven, not-for-profit organisation that has been supporting individuals and communities across Australia since 1986. Originally focused on helping people with disabilities transition into open employment, the organisation has expanded its services to includeEmployment, Health, Training, and Communitysupport through a wraparound model. Operating under sub-brands likeMP RecruitmentandAspire Support Services, it serves metro, regional, and rural areas. Despite its growth, The Personnel Group remains committed to its founding values ofrelationship-building, equity, and inclusion, aiming to create a fairer and more equal world through innovation and integrated services.

We are looking for an organised and proactive Allied Health Administrator to support the day-to-day operations of Personnel Health. This is more than a traditional administration role. You'll be the key link between our clinicians, customers and leadership team, helping ensure services run efficiently and people receive the support they need. If you're someone who loves solving problems, managing competing priorities and improving systems and processes, we'd love to hear from you.

This is a full time role Monday to Friday 8.30am to 5pm ( 1 hour lunch break) based in our Werribee and Altona Clinics as required.

What You'll Be Doing

As an Allied Health Administrator, you will:

• Coordinate appointments, schedules and service delivery across clinic, community and telehealth services.
• Support customer intake and ensure people are connected with the right clinician.
• Assist with billing and administration across NDIS, Medicare and private service funding streams.
• Provide operational support to Allied Health professionals and leaders.
• Maintain and improve operational systems, processes and workflows.
• Support compliance activities, audits and clinical governance requirements.
• Lead and contribute to operational meetings and continuous improvement initiatives.
• Help create a positive experience for customers and team members.

About you:

You'll be an organised and proactive administrator who enjoys keeping things running smoothly and delivering great customer experiences. You can manage competing priorities, communicate effectively with a range of stakeholders, and are always looking for ways to improve processes and systems.

To be successful in this role, you'll bring:

• Previous experience in administration, operations, practice support or a similar role.
• Strong organisational and time management skills.
• Excellent communication and stakeholder engagement abilities.
• Confidence using digital systems and learning new platforms.
• A proactive, solutions-focused approach to your work.
• High attention to detail and commitment to quality outcomes.
• The ability to work collaboratively within a busy team environment.
• Experience in an Allied Health, healthcare, disability, community services or related environment will be highly regarded.
• Knowledge of NDIS, Medicare or private billing processes will be an advantage.
• A qualification in Business Administration or a related field is desirable but not essential.
• Experience supporting teams across multiple locations or remote environments is advantageous.
• Compliance ready:Working with Childrens Check, NDIS Worker Screening Clearance ( or willingness to obtain).
• Current unrestricted Drivers Licence.

Why work with us?

At Personnel Group, we prioritize your growth and well-being in a supportive atmosphere. Our diverse and inclusive environment values different perspectives and backgrounds, promoting a culture of equality and respect.

Working at the Personnel group you will enjoy the following benefits:

• Dedicated Induction and Onboarding time
• Flexible work options
• Major retailer discounts
• Health insurance and household expense benefits
• Health and Wellbeing app
• Not-for-profit salary packaging
• Birthday leave (Conditions apply)
• Smartphone and laptop provided
• Relocation opportunities: City, Sea, Mountains, Country
• Accredited training opportunities
• Employee Assistance Program: career, family, financial, and health counselling

Applications close on Sunday 15th November 2026. Shortlisted candidates may be contacted for pre-screening and may be invited to participate in formal interviews prior to the closing date.

Additional Information:

Preferred candidates may be required to undertake a range of compliance checks, including NDIS Worker Screening Checks, National Police and Working with Children checks. A current unrestricted driver's licence is essential. For a position description or further information about the role, please contact our People and Culture team at ****@personnelgroup.com.au.

The Personnel Group is committed to diversity and welcomes applications from people who have a disability, are LGBTIQA+, and people of culturally diverse backgrounds, including Aboriginal and Torres Strait Island descent.