Administration Assistant (Grade 1), Medical Specialist Clinics

Barwon Health; Geelong; On-site; AUD 32,000 - 52,000; Part time

Benefits offered by this job

Excellent working conditions

Staff wellbeing program

Professional development

Salary packaging benefits

Living expenses cap

Meals and entertainment cap

Job summary

Barwon Health in Geelong is seeking an Administration Assistant to join the Medical Specialists Clinics team. You will provide high-quality reception, clerical and data entry support, coordinate appointments and manage referrals to ensure smooth day-to-day clinic operations.

Working in a multidisciplinary team, you will handle telehealth support, maintain patient records and liaise with GPs and other health professionals.

Qualifications

• Demonstrated experience delivering exceptional customer service.
• Well-developed administrative and computer skills, able to maintain accurate records.
• Experience handling reception duties and coordinating appointments.

Responsibilities

• Provide professional reception and customer service, managing patient enquiries, appointment scheduling, referrals, waitlists, telehealth support and patient registrations.
• Deliver accurate and timely administrative support, including data entry, email management, clinic documentation, interpreter bookings and maintenance of patient records in accordance with organisational policies.
• Liaise effectively with patients, carers, GPs, specialists and other service providers while supporting efficient clinic operations.

Skills

Customer service

Reception

Data entry

Clerical work

Telephonist

Job description

Employment Type - Permanent Part Time

Hours per fortnight - 56

Job Category - Administration - Clerical/Data Entry/Typist/Telephonist

Req Id - 9224

• Make a difference by helping patients access timely specialist care and services.
• Join a vibrant team of dedicated health professionals, where your passion will make a real difference
• Permanent part-time position (56 hours per fortnight) 5 weeks annual leave pro rata and salary packaging

About The Role

An exciting opportunity exists for an Administration Assistant to join the Medical Specialists Clinics team. In this role, you will provide high-quality administrative, reception and clerical support to ensure the smooth day-to-day operation of Specialist Clinics. As a key point of contact for patients, carers, General Practitioners and healthcare professionals, you will play an important role in coordinating appointments, managing referrals and supporting patients throughout their healthcare journey. Working within a multidisciplinary team, you will contribute to the delivery of efficient, consumer-focused services by managing clinic administration, supporting telehealth appointments, maintaining accurate patient records and liaising with a range of internal and external stakeholders. This is an excellent opportunity for an organised and customer-focused administrator who enjoys working in a fast-paced healthcare environment and is committed to delivering exceptional patient experiences.

Key Responsibilities

• Provide professional reception and customer service, managing patient enquiries, appointment scheduling, referrals, waitlists, telehealth support and patient registrations
• Deliver accurate and timely administrative support, including data entry, email management, clinic documentation, interpreter bookings and maintenance of patient records in accordance with organisational policies
• Liaise effectively with patients, carers, GPs, specialists and other service providers while contributing to a positive team environment that supports efficient clinic operations

What We’re Looking For

• Demonstrated experience delivering exceptional customer service, with strong verbal and written communication skills and the ability to engage effectively with patients, carers and healthcare professionals
• Well-developed administrative and computer skills, with the ability to maintain accurate records, learn new systems and manage competing priorities in a busy environment
• Proven ability to work collaboratively within a team, demonstrate flexibility and professionalism, and contribute positively to a supportive and continuous learning culture

Position Description

Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.

Barwon Health Staff Benefits

• Excellent working conditions and a strong sense of job satisfaction
• A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
• Extensive professional development opportunities
• Attractive salary packaging benefits
  • Living expenses capped at $9,010
  • Meals and entertainment capped at $2,650

For more information about working at Barwon Health

Diversity and Inclusion

Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.

Child Safety

We are strongly committed to the safety and wellbeing of all children and young people. For further information on the Victorian Government’s Child Safe Standards: About Child Safe Standards | Victorian Government (www.vic.gov.au)

Additional Information

If you need adjustments to participate in the recruitment process, please contact us at [e-mail]

All Appointments Are Subject To

• Satisfactory Police Record Check
• Immunisation Status Clearance
• Working with Children Check (if applicable)

Application closing date: 18 November 2026

Contact person: Kate Beach

Email: [e-mail]

Phone: [phone]