Night Front Office Supervisor - Resort (PT)

RACV Limited

Gold Coast City

Hybrid

AUD 39,000 - 52,000

Part time

35 hours ago
Be an early applicant
Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Benefits offered by this job

Permanent part-time
Salary + penalties evenings, weekends
Employee benefits & discounts
Employee recognition program
Training & progression
Laundered uniform
Parking onsite

Job summary

RACV Limited's RACV Royal Pines Resort on the Gold Coast seeks a professional Night Supervisor to oversee overnight Front Office operations from 10:30pm to 6:30am. You will lead a frontline team, manage night audit tasks and ensure guest safety and satisfaction while maintaining RACV's premium service standards.

The role offers permanent part-time hours (19-38 per week), a rotating roster, and opportunities for development within a respected Australian brand.

Qualifications

  • Supervisory or leadership experience in Front Office or Night Audit.
  • Experience in hotel night operations and guest safety.
  • Knowledge of financial reconciliations and end-of-day reporting.
  • Proven ability to lead a diverse team overnight.
  • Strong communication and problem-solving skills.

Responsibilities

  • Lead overnight Front Office operations, ensuring exceptional guest service and smooth resort operations
  • Oversee Night Audit processes, including end‑of‑day rollovers, financial reconciliations, and reporting
  • Manage guest arrivals, departures, reservations, enquiries, feedback, and service recovery
  • Act as the first responder to guest, visitor, and property incidents, prioritising safety and security
  • Conduct overnight property inspections and security checks to ensure compliance with resort procedures
  • Support, coach, and develop team members while fostering a positive and collaborative culture
  • Work closely with Housekeeping, Security and other departments to deliver a seamless guest experience and maintain RACV's premium service standards

Skills

Leadership
Front Office
Guest Services
Night Audit
MS Office
Opera PMS
Communication

Tools

Opera PMS

Job description

RACV Limited's RACV Royal Pines Resort on the Gold Coast seeks a professional Night Supervisor to oversee overnight Front Office operations from 10:30pm to 6:30am. You will lead a frontline team, manage night audit tasks and ensure guest safety and satisfaction while maintaining RACV's premium service standards.

The role offers permanent part-time hours (19-38 per week), a rotating roster, and opportunities for development within a respected Australian brand.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Overnight Front Office Supervisor - Luxury Resort
Overnight Front Office Supervisor - Luxury Resort

RACV • Gold Coast City

On-site
AUD 39,000 - 50,000
Discounts on RACV products & resorts
Laundered uniform
Complimentary parking onsite
+1
Overnight Front Desk Specialist - Part Time
Overnight Front Desk Specialist - Part Time

RACV Limited • Gold Coast City

Hybrid
AUD 23,000 - 55,000
Employee benefits
Discounts on RACV products
Laundered uniform
+3
Overnight Front Desk Associate – Luxury Resort (Gold Coast)
Overnight Front Desk Associate – Luxury Resort (Gold Coast)

RACV • Gold Coast City

On-site
AUD 34,000 - 44,000
Laundered uniform
Complimentary parking onsite
Employee benefits
+1
Resort Front Office Night Supervisor
Resort Front Office Night Supervisor

RACV • Gold Coast City

On-site
AUD 39,000 - 50,000
Discounts on RACV products & resorts
Laundered uniform
Complimentary parking onsite
+1
Night Supervisor
Night Supervisor

RACV Limited • Gold Coast City

Hybrid
AUD 39,000 - 52,000
Permanent part-time
Salary + penalties evenings, weekends
Employee benefits & discounts
+4
Front Office Receptionist | Guest Service Agent | Overnights
Front Office Receptionist | Guest Service Agent | Overnights

RACV • Gold Coast City

On-site
AUD 34,000 - 44,000
Laundered uniform
Complimentary parking onsite
Employee benefits
+1
Resort Duty Manager | Guest Services Leader (Full-Time)
Resort Duty Manager | Guest Services Leader (Full-Time)

RACV Limited • Gold Coast City

On-site
AUD 84,000 - 94,000
Permanent Full-time
Competitive remuneration
Employee discounts at RACV resorts
+4
Front Office Receptionist
Front Office Receptionist

RACV Limited • Gold Coast City

Hybrid
AUD 23,000 - 55,000
Employee benefits
Discounts on RACV products
Laundered uniform
+3
Night Auditor / Overnight Duty Manager
Night Auditor / Overnight Duty Manager

Pacific Bay Resort • Coffs Harbour City Council

On-site
AUD 55,000 - 75,000
Food & beverage discount
Golf discount
Training opportunities
Resort Front Desk Host | Guest Experience Champion
Resort Front Desk Host | Guest Experience Champion

RACV • Gold Coast City

On-site
AUD 48,000 - 56,000
Generous employee benefits & discounts
Laundered uniform
Complimentary parking onsite
+1