Night Front Office Supervisor: Guest Care & Audit

Hyatt Regency; Brisbane; On-site; AUD 39,000 - 52,000; Part time

Benefits offered by this job

Complimentary accommodation at Hyatt

Discounted accommodation for friends &

Wellbeing Leave

Headspace membership for Hyatt

Employee Assistance Program

Opportunities for learning and dev

Access to hotel gym facilities

Job summary

Hyatt Regency Brisbane is seeking a Part-time Night Supervisor to join our Front Office team. You will oversee overnight operations, manage guest relations, and assist with audits while ensuring security and smooth handovers for a new day.

The role requires strong communication, attention to detail, and flexibility to work weekends/public holidays. Prior Front Office experience is a plus; Opera PMS experience is beneficial.

Qualifications

• Excellent written and verbal communication
• Commitment to providing high quality guest service
• Basic knowledge of accounting principles
• Team player with an eye for detail
• Front Office experience in busy five-star hotels is preferred but not essential
• Must have work rights in Australia

Responsibilities

• Ensure all aspects of hotel accounting are processed correctly and are recorded accurately
• Complete and close cashiers, credit card reconciliation & PM Master Accounts and finalise the audit
• Compile & review daily reports/logs and contingency lists
• Ensure hotel occupancy is maximized and that all guest accounts are accurate
• Prepare menu items for guest food and beverage orders as needed
• Maintain strong presence in the Hotel, conducting security walks and equipment checks

Skills

Guest relations

Cash handling

Audit

Security awareness

Opera PMS

Overnight shift

Tools

Opera

Job description

Hyatt Regency Brisbane is seeking a Part-time Night Supervisor to join our Front Office team. You will oversee overnight operations, manage guest relations, and assist with audits while ensuring security and smooth handovers for a new day.

The role requires strong communication, attention to detail, and flexibility to work weekends/public holidays. Prior Front Office experience is a plus; Opera PMS experience is beneficial.