Night Auditor - Overnight Guest Care & Revenue Wizard

EVT Limited; Canberra; In loco; AUD 60.000 - 80.000; Tempo pieno

Vantaggi offerti da questo lavoro

50% off dining and stays across EVT

$2 movie tickets + discounts

Seasonal perks at Thredbo

Rapid career growth

Paid parental leave

Descrizione del lavoro

EVT Limited, home to QT Hotels & Resorts, is seeking a dedicated Night Auditor/Front Desk Attendant to deliver warm, seamless service overnight in Canberra. You’ll handle check-ins/outs, reconcile accounts, and support guest communications in a fast-paced luxury setting.

Join a team that values safety, accuracy and guest delight, with opportunities for career growth across EVT’s hotel and entertainment network.

Competenze

• Night audit experience or front desk exposure preferred.
• Ability to work independently overnight.
• Strong customer service mindset.

Mansioni

• Deliver warm, efficient service and anticipate guest needs throughout the night.
• Manage check-ins, check-outs, guest accounts, and nightly audit tasks with accuracy.
• Ensure all revenue and payments are correctly posted and reconcile discrepancies.
• Action reservations, messages, and guest requests promptly and professionally.
• Work closely with Housekeeping, Maintenance, Reservations, and the Night Manager to prepare rooms and resolve guest issues.
• Maintain strong communication, uphold hotel policies, and ensure a safe, clean work environment.
• Support other departments and complete additional duties as required.

Conoscenze

Guest service

Communication

Problem solving

Attention to detail

Cash handling

Overnight shift

Descrizione del lavoro

EVT Limited, home to QT Hotels & Resorts, is seeking a dedicated Night Auditor/Front Desk Attendant to deliver warm, seamless service overnight in Canberra. You’ll handle check-ins/outs, reconcile accounts, and support guest communications in a fast-paced luxury setting.

Join a team that values safety, accuracy and guest delight, with opportunities for career growth across EVT’s hotel and entertainment network.