Night Auditor - QT Canberra

EVT Group; Canberra; In loco; AUD 60.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

50% dining and stays across EVT hotels

$2 movie tickets + discounts on cinema

Seasonal perks at Thredbo

Rapid career growth across hotel &

Paid parental leave

Community & volunteering opportunities

Descrizione del lavoro

EVT Group, including QT Canberra, is seeking an experienced Night Auditor to ensure seamless overnight operations and guest satisfaction. You will manage check-ins/outs, handle guest accounts, and perform nightly audits with accuracy in a dynamic hotel environment.

The role requires strong communication, attention to detail, and the ability to work independently through the night. You will collaborate with housekeeping and maintenance to deliver consistent, high‑quality service across EVT hotels

Competenze

• A genuine passion for guest service and anticipating needs.
• Strong communication, problem solving, and attention to detail.
• Confidence with hotel systems and handling financial transactions.
• Ability to work independently overnight while staying calm and professional.

Mansioni

• Deliver warm, efficient service and anticipate guest needs throughout the night.
• Manage check-ins, check-outs, guest accounts, and nightly audit tasks with accuracy.
• Ensure all revenue and payments are correctly posted and reconcile discrepancies.
• Process reservations, messages, and guest requests promptly and professionally.
• Collaborate with Housekeeping, Maintenance, Reservations, and Night Manager to prepare rooms and resolve issues.
• Maintain communication, uphold hotel policies, and ensure a safe, clean work environment.
• Support other departments and complete additional duties as required.

Conoscenze

Guest service focus

Communication skills

Attention to detail

Financial transactions

Overnight shift independence

Strumenti

PMS software

Descrizione del lavoro

About EVT: QT Canberra is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It’s why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.

QT Hotels & Resorts is EVT’s premium lifestyle hotel brand, with locations in Australia, New Zealand and Singapore. Pioneers behind the philosophy of ‘unexpected and unrequested’, with every guest engagement presenting an opportunity to delight, and every QT property inspired by local influence with signature quirk. And our people? With personalities as diverse as each property, individuality is more than encouraged.

EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia’s most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you’re in, there’s no limits on where your career could take you.

Key Responsibilities:

• Deliver warm, efficient service and anticipate guest needs throughout the night.
• Manage check‑ins, check‑outs, guest accounts, and nightly audit tasks with accuracy.
• Ensure all revenue and payments are correctly posted and reconcile any discrepancies.
• Action reservations, messages, and guest requests promptly and professionally.
• Work closely with Housekeeping, Maintenance, Reservations, and the Nigh Manager to prepare rooms and resolve guest issues.
• Maintain strong communication, uphold hotel policies, and ensure a safe, clean work environment.
• Support other departments and complete additional duties as required.

What You’ll Bring:

• A genuine passion for great guest service and the ability to anticipate needs.
• Strong communication, problem‑solving, and attention to detail.
• Confidence working with hotel systems and handling financial transactions.
• The ability to work independently overnight while staying calm and professional.
• A collaborative, proactive mindset aligned with our values of empowerment, possibilities, and community.
• Commitment to safety, consistency, and high‑quality service.

How You Work:

• Daymaker ethos — no one’s too big for the small things.
• Inclusive leader — values diverse perspectives; builds belonging.

Perks from Day One:

As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.

• 50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
• $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
• Seasonal perks at Thredbo.
• Rapid career growth across our hotel & entertainment network.
• Paid parental leave; community & volunteering opportunities.

Police Check Acknowledgement

Please note that the successful candidate for this position will be required to undergo and satisfactorily pass a criminal record check as part of the recruitment process.