Night Auditor - Elevate Guest Experience & Night Operations

EVT Group; Canberra; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

50% dining and stays across EVT hotels

$2 movie tickets + discounts on cinema

Seasonal perks at Thredbo

Rapid career growth across hotel &

Paid parental leave

Community & volunteering opportunities

Job summary

EVT Group, including QT Canberra, is seeking an experienced Night Auditor to ensure seamless overnight operations and guest satisfaction. You will manage check-ins/outs, handle guest accounts, and perform nightly audits with accuracy in a dynamic hotel environment.

The role requires strong communication, attention to detail, and the ability to work independently through the night. You will collaborate with housekeeping and maintenance to deliver consistent, high‑quality service across EVT hotels

Qualifications

• A genuine passion for guest service and anticipating needs.
• Strong communication, problem solving, and attention to detail.
• Confidence with hotel systems and handling financial transactions.
• Ability to work independently overnight while staying calm and professional.

Responsibilities

• Deliver warm, efficient service and anticipate guest needs throughout the night.
• Manage check-ins, check-outs, guest accounts, and nightly audit tasks with accuracy.
• Ensure all revenue and payments are correctly posted and reconcile discrepancies.
• Process reservations, messages, and guest requests promptly and professionally.
• Collaborate with Housekeeping, Maintenance, Reservations, and Night Manager to prepare rooms and resolve issues.
• Maintain communication, uphold hotel policies, and ensure a safe, clean work environment.
• Support other departments and complete additional duties as required.

Skills

Guest service focus

Communication skills

Attention to detail

Financial transactions

Overnight shift independence

Tools

PMS software

Job description

EVT Group, including QT Canberra, is seeking an experienced Night Auditor to ensure seamless overnight operations and guest satisfaction. You will manage check-ins/outs, handle guest accounts, and perform nightly audits with accuracy in a dynamic hotel environment.

The role requires strong communication, attention to detail, and the ability to work independently through the night. You will collaborate with housekeeping and maintenance to deliver consistent, high‑quality service across EVT hotels