Night Auditor - QT Canberra

EVT Limited; Canberra; Sur place; AUD 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

50% off dining and stays across EVT

$2 movie tickets + discounts

Seasonal perks at Thredbo

Rapid career growth

Paid parental leave

Résumé du poste

EVT Limited, home to QT Hotels & Resorts, is seeking a dedicated Night Auditor/Front Desk Attendant to deliver warm, seamless service overnight in Canberra. You’ll handle check-ins/outs, reconcile accounts, and support guest communications in a fast-paced luxury setting.

Join a team that values safety, accuracy and guest delight, with opportunities for career growth across EVT’s hotel and entertainment network.

Qualifications

• Night audit experience or front desk exposure preferred.
• Ability to work independently overnight.
• Strong customer service mindset.

Responsabilités

• Deliver warm, efficient service and anticipate guest needs throughout the night.
• Manage check-ins, check-outs, guest accounts, and nightly audit tasks with accuracy.
• Ensure all revenue and payments are correctly posted and reconcile discrepancies.
• Action reservations, messages, and guest requests promptly and professionally.
• Work closely with Housekeeping, Maintenance, Reservations, and the Night Manager to prepare rooms and resolve guest issues.
• Maintain strong communication, uphold hotel policies, and ensure a safe, clean work environment.
• Support other departments and complete additional duties as required.

Connaissances

Guest service

Communication

Problem solving

Attention to detail

Cash handling

Overnight shift

Description du poste

QT Hotels & Resorts is EVT’s premium lifestyle hotel brand, with locations in Australia, New Zealand and Singapore. Pioneers behind the philosophy of ‘unexpected and unrequested’, with every guest engagement presenting an opportunity to delight, and every QT property inspired by local influence with signature quirk. And our people? With personalities as diverse as each property, individuality is more than encouraged.

EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia’s most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you’re in, there’s no limits on where your career could take you.

Key Responsibilities:

• Deliver warm, efficient service and anticipate guest needs throughout the night.
• Manage check‑ins, check‑outs, guest accounts, and nightly audit tasks with accuracy.
• Ensure all revenue and payments are correctly posted and reconcile any discrepancies.
• Action reservations, messages, and guest requests promptly and professionally.
• Work closely with Housekeeping, Maintenance, Reservations, and the Nigh Manager to prepare rooms and resolve guest issues.
• Maintain strong communication, uphold hotel policies, and ensure a safe, clean work environment.
• Support other departments and complete additional duties as required.

What You’ll Bring:

• A genuine passion for great guest service and the ability to anticipate needs.
• Strong communication, problem‑solving, and attention to detail.
• Confidence working with hotel systems and handling financial transactions.
• The ability to work independently overnight while staying calm and professional.
• A collaborative, proactive mindset aligned with our values of empowerment, possibilities, and community.
• Commitment to safety, consistency, and high‑quality service.

How You Work:

• Daymaker ethos — no one’s too big for the small things.

Perks from Day One:

As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.

• 50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
• $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
• Seasonal perks at Thredbo.
• Rapid career growth across our hotel & entertainment network.
• Paid parental leave; community & volunteering opportunities.

Police Check Acknowledgement

Please note that the successful candidate for this position will be required to undergo and satisfactorily pass a criminal record check as part of the recruitment process.